UPS Customer Center

Category: Shipping and mailing service

Address: 1149 E Airline Dr, East Alton, IL 62024, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 3:30–8PM

Tuesday: 3:30–8PM

Wednesday: 3:30–8PM

Thursday: 3:30–8PM

Friday: 3:30–8PM

Saturday: Closed

Reviews

Faceless Frog

Aug 5, 2022

Every time I've used the customer center, everyone I've dealt with has been courteous and helpful. That being said, I don't understand why they allow employees to park in the customer center parking, including the handicap spots. If one of my parents had to go there, they would probably have to walk more than they need to. Please fix this!

Tarryn Moniger

Jul 12, 2022

I kept getting notifications that a driver had attempted to deliver my package yet NO driver or "sorry we missed you" letter in sight! I called up to this store and the rep I spoke with took my number, called the driver, and my package(s) were in my hands within the hour! Excellent customer service and they really saved the day for me! Thank you!!

Mary Downing

May 13, 2022

Helpful

Richard Wells

May 7, 2022

This location has always been open on Saturdays. I have a package from Amazon that they said would be here today and for some reason, they used UPS. It hit the local hub and was processed at 4am so I roll on over, it's less than a mile away. CLOSED. what the? When did they start that turkey nonsense?

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Questions & Answers

Can anybody tell me where I can get help with my previous order i have been trying to get help for a couple of months now. I received the wrong item but the packaging label was correct so i can see y it says it was delivered. Think you

Devan Cook | Nov 13, 2021
UPS Customer Center | Nov 13, 2021

Hi Devan, I hope all is well and you're staying healthy and safe. We would like to assist you, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter.-Adriana

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Can i drop off a package here?

matthew legens | Oct 9, 2020
Kevin McCoy | Oct 9, 2020

Between 330-8pm M-F

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Do they send stuff back to att

Janet Petras | Oct 10, 2019
Emily Keener | Oct 9, 2020

No. It is not a UPS Store, so they will not take the ATT stuff.

1z4f531yyw72959149, where is my pkg? Arrived in east Alton 5 days ago. my post office did not receive it

Creg and Cindy Cregmiles | Oct 10, 2019
Catherine Patterson | Oct 10, 2019

Have you tracked it?

Package delivered to wrong address what do you do with it

Melissa Herring | Oct 10, 2019
T.H.A.T Paranormal | Oct 10, 2019

call they will come pick it back up, leave it on porch

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Are you open on Saturday

Ronald Young | Oct 10, 2019
Charlie Baird | Oct 10, 2019

No, not open Saturdays

Can i have my att router packaged and shipped at no charge here?

Tim Ontis | Oct 10, 2018
Kim Lach | Oct 10, 2018

Yes I did

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How does a return work if you used the drop box outside the building

StLunitic86 | Oct 10, 2018
William BELL | Oct 10, 2018

They'll pick-up and scan and the package will be sent back to the proper place

Are there deliveries on Sundays

Tonya Cox | Oct 10, 2017
William BELL | Oct 10, 2017

No Sun delivery. They do on Sat now

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Do you have a number I could call in Forest Park, Georgia?

Roseann PRUETT | Oct 10, 2017
William BELL | Oct 10, 2017

Huh?

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