Crosswalk Community Action Agency

Category: Community center

Address: 410 W Main St, West Frankfort, IL 62896, USA

Phone: +16189373581

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 7AM–5PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: Closed

Saturday: Closed

Reviews

DR Stanley

Sep 13, 2022

Most helpful people who really care

Judy Swain

Sep 5, 2022

❤️

Anthia Mason

Aug 24, 2022

The staff here are beyond amazing and helpful! They always go above and beyond to help our little community ❤️

Stephen Emery

Jun 22, 2022

I have always found crosswalk very responsive and helpful every time I got in over my head and all of the people that work there courteous and helpful in every way

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Questions & Answers

What/when is the date to apply for LIHEAP in Illinois for upcoming winter months?

Mark Burnett | Oct 10, 2017
KIm Campanella | Oct 10, 2018

Look up western Egyptian

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My electric bill is 4 months behind cause I was unemployed and I have a disconnection notice for tomm, can I get help today

Jerry | Oct 10, 2018
[email protected] ApplePie62 | Oct 10, 2018

They just announced they had more funds than they expected. You have to have some kind of income even if it isn't much. Go between 8:00am -4:00pm to make an appointment. They said it was over. But If you have cut off you may have a chance.

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My dad is going through chemo therapy and does not work and wife is disabled and his power got shut off and has an electric bill of lime 3700 dollars cant get electric turned back on till bill is paid can he get help

Daniel Russell | Oct 9, 2020
Amber Mulkins | Oct 9, 2020

If you go up there they will pay all of it besides like like 10% of the bill you'll have to pay so say I know for a fact someone had a bill for 1500 they paid $50 of that 1500 and the rest was paid by crosswalk just as long as you have proof of of the struggle of Life at the time

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Do your agency help with deposit and rent to get an apartment it would be 425 rent 425 deposit I need to move please and thank you

Ruth Johnston | Oct 10, 2018
Jim Lindsey (WOLF) | Oct 10, 2018

I THINK THEY STILL HELP YOU JUST NEED TO GO UP THERE I WOULDN'T CALL

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My son and his fiance have a one and a half month old. They are homeless and I am needing to know where to get help for them. They are from out of state. Does anyone know what we can do please

Samantha Johnson | Apr 12, 2022
Rhonda Proctor | Apr 12, 2022

Crosswalk is the place you want to go. They are amazing in all areas. Those ladies have hearts made of gold. Very kind and they don't make you feel inadequate for needing help.

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What day is the food pantry open?

Mary Oconnell | Jan 12, 2022
Samantha Willis | Jan 12, 2022

It's open on Thursdays from 8 to 12 then 1 to 3pm.

What is your fax number

Tammy Heck | Oct 9, 2021
Patricia Holman | Oct 9, 2021

Call them direct they will give it to you

Can you still get help for electric bill help there

billtiff Wilson | Oct 9, 2021
Amber Mulkins | Oct 9, 2021

They had just helped me a couple days ago

How do disability and elders who can't leave there home and don't have internet get help?

Tami Victoria McPherson | Oct 9, 2021
Debbie Gaskin | Oct 9, 2021

Talk to the main office. She will guide you.

good morning how do I apply on line

richard hill | Oct 9, 2021
david cressy | Oct 9, 2021

Illinois families help .com .

Are y’all closed on fridays? Can’t get through on the phone likes. It says to hold and you do and then it immediately says “your call cannot go through”

Knock on Wood | Oct 9, 2020
don wilkins | Oct 9, 2020

I believe there closed today

Are there any available rental assistance funds?

Kimberly Smith | Oct 9, 2020
Joseph Armes | Oct 9, 2020

I do not know maybe you might want to call and ask

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Will crosswalk be open december 26

Sue Leeper | Oct 9, 2020
Crysti Blacklock | Oct 9, 2020

Make sure to call before you go there just in case they are not open.

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Do I have to have my SSI letter of income level or is bank statements fine.

david keele | Oct 9, 2020
Rex Sledge | Oct 9, 2021

No

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We are elderly and disabled. Our central air quit and no one wants to fix it since furnace is 37 years old. Does crosswalk help with purchase of heating and central air?

Gina Wallace | Oct 10, 2019
Margie Still | Oct 10, 2019

If u have Ameren Electric call then and ask them for help they did have a program helping replace old units

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Will ameren be offering the 150.00 toward light bill?

Sue Leeper | Oct 10, 2019
Jim Lindsey (WOLF) | Oct 10, 2019

Yes, they still have funds.

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My power bill is 800$ and I got informed to come to you what do I do?

Macie Michelle Lee Spurlock | Oct 10, 2019
Tara Curry | Oct 10, 2019

Call them during business hours. I believe they are closed on Fridays. So call Monday morning. Listen to the recorded message. Select Energy Assistance . You are transferred to a recording that details their current grant status. When they expect to begin accepting applications for winter Assistance . And what you need to do to apply.

Do they still help with rent or deposit

Hayley Quinnn | Oct 10, 2018
Amber Whitt | Oct 10, 2018

Yes if they have funds. Their is a process to it now though.

Where do i find help? Broke my ankle 2 months ago left me no income till the end of aug at least lights r due to be shut off in 6 days

Christine Harris | Oct 10, 2018
Darla Browning | Oct 9, 2020

Wont take calls until August 6

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my mother-in-law has a leaky roof. It is causing some molding on ceiling tiles in her bedroom. Some of her windows are old and quite drafty. She is 66 and disabled. Can she get help?

Angela McClerren | Oct 10, 2018
Virginia Joplin | Oct 10, 2018

Yes but roof repair and wheather proofing funds are limited. So there is undoubtedly a waiting list so my advice to you is to call them and get her on the list as soon as you can. you will need a lot of personal information such as proof of income proof of residency proof of identification and so forth you also need pictures of the leak to prove that the funding is worth spending on her they will give you all the details when you call. However it's best to have these things prepared and go up there in person it may take more time since you will have to sit there and wait for them to come and talk to you but you'll be able to get things rolling faster that way plus there's paperwork you're going to have to sign take my word for it it's a lot easier just to take the time and take your mother-in-law and yourself down there to talk to them in person. Monday 7am.

Is there funds left for electric

Stephanie Eickmeyer | Oct 10, 2018
Bernice Santillan | Oct 10, 2018

Yes yes but they are closed today

Do they help with weatherization if your buying your home

Tamika Haskins | Oct 10, 2018
Bernice Santillan | Oct 10, 2018

Yes if funds available and you quilify

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Is cross walk community action open on Saturdays in West Frankfort Il

Stacey Conley | Oct 10, 2018
melissa dolderer | Oct 10, 2018

No

What time dose this place open it doesn't say

april wyant | Oct 10, 2018
Jackie Price | Oct 10, 2018

At, 8:00am closes from 12:00 to 1;00 for lunch

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When can senior citizens get utility help from crosswalk ?

Cheryl Richardson | Oct 10, 2018
Jim Lindsey (WOLF) | Oct 10, 2018

RIGHT NOW YOU BETTER HURRY BEFORE THEY RUN OUT OF FUNDS

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