Batteries Plus Bulbs

Rosemary Matthews

Great assistance and friendly staff. Couldn’t be better

Cary P

Stopped to get a key made. Finally managed to get it done but the friendliness, and customer service was non existent

Anna Bishop

I usually use batteries plus for my device repairs as they are quicker and more reasonably priced than other options. My device was not repaired in the given time frame. It was not ready when I came to pick it up at the second given time frame. No effort for commutation was with me was made. My screen was repaired but the Touch ID button was damaged and replaced with a non Touch ID button in the repair process leaving me with a non functional device that I was still billed for. I attempted to express my concerns in a calm and reasonable manner with the store manager who repeatedly told me “well I can’t take the screen back so I can’t give you a refund” I told him I understand that things like this can happen. I also understand that they do not have access to the Touch ID button as a replacement but it doesn’t not seem unreasonable to me being that I will now have to take my device and have an additional repair done cause by damage on the store to refund the repair. The manager as well as the woman who did the repair acted as though I was inconveniencing them by trying to talk this out , going so far as to tell me at least I wasn’t charged for the replacement button. Very poor experience. I tried to resolve this issue calmly and politely in store and have since had to escalate my complaint to corporate. I will no longer recommend/use batteries plus and will actively deter anyone I know personally from the Martinez, Ga (Washington road) location.

Lyndia Lytle

Went to go get another battery for my vehicle fob and it still says need charge battery soon, this is battery#3, they need to do better