UPS Customer Center

Category: Shipping and mailing service

Address: 2209 S 14th St, Mattoon, IL 61938, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4–6:30PM

Tuesday: 4–6:30PM

Wednesday: 4–6:30PM

Thursday: 4–6:30PM

Friday: 4–6:30PM

Saturday: Closed

Reviews

Andrea Reed

Aug 23, 2022

Kind, quick service.

Kimberly Strowmatt

Jun 12, 2022

Super nice employees!

Chance Mushinski

Jun 7, 2022

Very helpful.

Mary Atteberry

Apr 17, 2022

Excellent service..so friendly and helpful

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Questions & Answers

You can send packages out thru this store ??

Paula Miller | Oct 10, 2019
Scott Cole | Oct 10, 2019

Yes

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Can you ship from this location?

Scott Greer | Oct 10, 2019
Paul & Michelle Giberson | Oct 10, 2019

Yes Monday through Friday 4pm to 630pm

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Can I tracka pàc ok age with my address

Nancy Kibler | Jun 11, 2022
UPS Customer Center | Jun 11, 2022

Hello Nancy. Thank you for contacting us. We would like to review your case. Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS, Instagram @UPS, or Twitter @UPS.

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Can a UPS driver pick up a package if it has a return Authorization slip on it??

Patricia Finney | Mar 13, 2022
UPS Customer Center | Mar 13, 2022

To have a driver to pickup a package from your home address you just need to schedule a pickup. You can schedule it on ups.com or you can contact us through the Toll-free number 1-800-PICKUPS.

Iam really disappointed... i order amazon 5 times they always used usph for delevery i got 3 times trouble once time lost and the second times i got 2 orders late should be come on saturday but its not coming until right now... is very disappointed

rizky pratama | Feb 11, 2022
UPS Customer Center | Feb 11, 2022

Hey there, thank you for reaching out. If you need assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS, Instagram @UPS or Twitter @UPS.

Do they have bigger boxes for sale

Jill McIntosh | Oct 9, 2021
UPS Customer Center | Oct 9, 2021

Hi there, thanks for contacting us. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Does the Mattoon, IL. store offer notary services?

Rocky O'Dell | Oct 9, 2020
Adriana Green | Oct 9, 2020

I dont believe so

Can you return products to Amazon from this location?

Debra Sinclair | Oct 9, 2020
Chad McCray | Oct 9, 2020

Yes you can. Either the preprinted ups label that says rs in the upper right corner or the qr code that you print out to take to a "ups store". Ups customer counter in Mattoon can now process those as well. However, they will not box/pack your items up for you. You must do that ahead of time

Can this location print label for return from Amazon, 3D

Angela Robinson | Oct 9, 2020
michael clark | Oct 9, 2020

Yes I believe so

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Is there a way to contact this specific office, not UPS operator?

Victoria D. | Oct 10, 2019
George Beason | Oct 10, 2019

I'm not sure. They are only 2 miles away from my home. Don't have any issues with just dropping boxes off between 4:30-5:00. I would suggest asking them the next time you drop something off. Sorry wasn't able to help.

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