Best Western Danbury/Bethel

Michelle Wilson

Sorry to say but I'm rating this hotel a -0. The bathroom toilet seat was not attached to the toilet. The desk attendant was unable to secure the seat making it usless for two women to use. The carpet was filthy, don't walk on it with your bare feet. The telephone did not work. Found a dirty wash cloth hanging with the clean ones. Bed looked as though the sheets weren't changed. Top blanket was dirty. I was being nice rating this hotel a one. Best Western get it together you guys can do better than that.

Lara Burke

Stayed for one night. It was conveniently located off 84. Service was friendly. When we got off the elevator to the 2nd floor the smell of weed was overpowering. I thought it was a no smoking hotel. The room was clean and comfortable. If you stay here make sure you request a room that faces the back of the hotel. The front of the hotel faces rt 84 and there is truck noise all night long.

Matthew Schneller

I had a great stay at the Bethel Best Western. I would have given 5 stars, if it wasn't for one staff member harassing customers about the continental breakfast. I grabbed two small yogurts and one apple, this man felt the need to yell across the room " SIR, ONLY ONE YOGURT PER GUEST", so I put one back. Shortly after he spoke up to another guest, " Bro, that's to many eggs". Very rude behavior, over small amounts of cheep food. This employee was also walking around bare foot, which is kinda gross. Everything else about my stay was excellent.

JAM

This is a great hotel... Rooms are very comfortable, and the decor is very stylish... My only concern were the the two gentleman at the front desk... When one arrives to a hotel, the front desk personel should be welcoming... Not the case when we arrived... All he asked for was " Last name " What??? Welcome to our hotel... May I have your last name... Sometimes people may be having a bad day which is understandable, but as Hotel Front Desk, you have to put your game face on.... 🙏