Massage Envy

Category: Massage spa

Address: 145 US Route 206 S, Chester, NJ 07930, USA

Phone: +19088794200

Opening hours

Sunday: 10AM–8PM

Monday: 8:30AM–10PM

Tuesday: 8:30AM–10PM

Wednesday: 8:30AM–10PM

Thursday: 8:30AM–10PM

Friday: 8:30AM–10PM

Saturday: 8AM–8PM

Reviews

tee11732

Oct 9, 2022

The massage was great. However the customer service is completely inept and unethical. I was the LAST customer of the day and left an extremely sentimental necklace on the ottoman. I called at 1030 am the next morning, 30 minutes after they opened. This means that the only people with access to the room were Massage Envy employees, contractors, and at most, 1 customer. Additionally, if rooms are cleaned to minimmal standards between clients, the necklace was sure to be found. And yet 6 hours and 2 different managers (Renae and Emily) later, "they don't know what to say and cameras would have seen me wearing it." Oh and the kicker was Emily telling me there wasnt anything else she could do since she didn't work yesterday. There is a sign in the lobby that indicates the owner name and a number to contact. I asked the "manager" to give me that information and she couldn't. Laughable. So now I'm left to file a police report. Beware.

Lorna Cantale

Oct 7, 2022

Had a great massage with Steven F. He is the best masseuse at Massage Envy!

Jennifer Carlen

Oct 7, 2022

Steven was amazing took his time and one of the best massages I’ve had!

Mary Gerrity

Oct 4, 2022

Love Anabela. Was very upset when on a previous visit you switched me to someone else although she was available. Thus the long absence. Glad could get Anabela. She keeps me coming.

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Questions & Answers

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does Massage Envy offer Facials?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

How long is a facial?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

What does a facial include?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

How much does a facial cost with a massage?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Does a facial cost the same as a massage?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How much does it cost to get a facial?

Massage Envy | Oct 8, 2021
Massage Envy | Aug 9, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 8, 2021
Massage Envy | Aug 9, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 8, 2021
Massage Envy | Aug 9, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 8, 2021
Massage Envy | Oct 8, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Hi, How do I transfer a paid massage session to my son in Florida? I have several sessions accrued and would like to gift a few to him.

Dale Rivera | Oct 9, 2019
Renee Puleo | Oct 9, 2019

You can call your home clinic (where you joined) and ask them to transfer the session. There's a $10 fee to transfer. They'll ask you your son's name and phone number so they can create a profile for him (if he doesn't already have one) and they'll transfer the session to that profile. He can use it at any Massage Envy.

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