NewYork-Presbyterian Medical Group Westchester - OBGYN

Aly F

Worst Dr office EVER. I really need to see a Gynecologist. I was really sick for months. This office made me wait 2 months for an appointment just because I was a new patient and then when I finally had an appointment they refused to take me because I was just 10 minutes late because the place is like impossible to find. I went to the wrong building because they didn't tell me what building to go to. Now I am really sick and could have Endometriosis and these Dr's don't care about your health what so ever. Do NOT go here. They make new patients wait 2 months for appointments ALL the time and when you finally get an appointmen they treat you horribly.

Esterlyn Reinoso

Is this clinic still open for business? I have over a month calling and the phone is never answered by anyone.

Teresa Arzuaga

Doctors are fabulous, however the support staff is the absolute the worst. I stopped going to them after 10 plus years because of the support staff and beyond ridiculous wait times for scheduled appointments. Fast forward 14 years and my daughter who they delivered 25 years ago is now a patient of theirs and it appears nothing has changed. When you call the phone rings and rings and rings and then they pick up and hang up. Then you have to call again and again until someone finally decides to answer you. If your lucky they will be pleasant. I am a call center manager for a large animal specialty hospital (100 plus doctors) and this type of client service is unacceptable. PLEASE do better by your patients! Treat your clients the way you wish to be treated. Being a busy practice is not an excuse to treat patients this way. Their time is valuable too Do better!

Anna Prestopino

I’ve seen both Dr. Miller and Paige and both were excellent doctors, very attentive, informative, and genuinely cared about my health. I want to continue seeing Paige, that’s the only reason this review isn’t 1 star. She’s an excellent provider. But I was there a year ago for an appointment and required a 6 week follow up. I called five times and each time they couldn’t schedule me because their schedule was being re-done, or something to that affect. At that point, grab a calendar and a pencil and start scheduling the old fashioned way. I digress. This is all amid the covid pandemic so I give the benefit of the doubt, but fast forward a year and I haven’t gotten my follow up. I hope for my health and for their sake that my situation is not worse than it was then. Covid happened, I couldn’t schedule anything, my life got hectic, I gave up. I tried calling a few times between last month and this month - the phone just rings and rings until you hang up. Is there no one at the front desk?! I called over the weekend and it was a recording that the office was closed. So you know they’re operating in the office. But call during business hours and the phone just rings. I plan on going there today in person because I’m fed up and frustrated. I get times are hard, but this is just neglect. I don’t get it. I’ve tried finding other numbers online, calling NYP, I got transferred to three different people, none of whom could help. What is going on?