Earnhardt Ford

Category: Ford dealer

Address: 7300 W Orchid Ln, Chandler, AZ 85226, USA

Phone: +14808930000

Opening hours

Sunday: 10AM–6PM

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–9PM

Saturday: 8AM–8PM

Reviews

Paige G

Oct 9, 2022

Had a very disappointing experience at Earnhardt. They have lots of great reviews, so I decided to make a noon appointment for a safety recall and hybrid battery performance upgrade. After handing over the keys and everything, I was told they could “probably” have it done by the next night. Great, except I needed the car back sooner than “probably” a day and a half later and the recall notice specifically says, “less than one-half day.” Was told the techs are not guaranteed to be available at the appointment time. Ok, so what was the appointment for? Well, apparently the appointment is to chat with the rep at the service desk (something anyone could just do over the phone) and to drop off the vehicle. In fact, “They really shouldn’t call it an appointment.” Next available slot to come back would have been close to 2 weeks away, no doubt just for another “probably.” Not impressed with the condescending attitude received or competence level of Earnhardt Ford. UPDATE: Called San Tan Ford who has scheduled a tech to come out to my home (45 minutes away) with an estimate of 1 hour for the recall to be taken care of. Already a huge difference in customer service.

Nick Masse

Oct 6, 2022

Sale man art should not be selling vehicles Told us are are had a different towing package if showed us hitch to rating to prove his point find out he lied to us and it did not have package he promises us We asked them to give us the vehicle we paid for and they did not want to help us Do not buy for art or this dealership hopefully they see this review and fix this issue if they do I will update

Jimmy Davis

Oct 6, 2022

The service reps were quick and efficient, I was informed of the time element. The service rep explained what they discovered in my 25,000 mile service. I was completely satisfied.

Jonny Lackey

Oct 4, 2022

My sales person Benjamin was awesome and super easy to work with. He made the transaction of trading in my old truck and purchasing my new one extremely easy and even went out of his way to deliver the truck to me. I would Highly recommend you contact Benjamin if considering purchasing a vehicle through Earnhardt ford!

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Questions & Answers

How can I tell if my Ford vehicle has an outstanding recalls?

Earnhardt Ford | Jul 10, 2022
Earnhardt Ford | Jul 10, 2022

Our customer’s safety is very important to us. Visit https://www.ford.com/support/recalls/ to search if your vehicle has any outstanding recalls. Please do not hesitate to contact one of our service specialists at 480-756-3663 to discuss any recall information in further detail.

Can I apply for financing online?

Earnhardt Ford | Jul 10, 2022
Earnhardt Ford | Jul 10, 2022

Yes, you can! Please visit us at https://express.earnhardtford.com/financing to fill out an application. Complete this easy four-step application, and we will contact you with your customized financing options.

Does Earnhardt Ford offer oil changes?

Earnhardt Ford | Jul 10, 2022
Earnhardt Ford | Jul 10, 2022

Yes, we do! Please visit us at https://nobull.us/efordoil to learn more or call us at 480-763-6276 to schedule an appointment.

Does Earnhardt Ford sell VP Racing Fuel?

Earnhardt Ford | Jul 10, 2022
Earnhardt Ford | Jul 10, 2022

Yes, we do! Please visit us at https://www.earnhardtford.com/vp-racing-fuel to learn more or stop in to see which VP Racing Fuels we have on hand.

Can I purchase parts for my Ford vehicle online?

Earnhardt Ford | Jul 10, 2022
Earnhardt Ford | Jul 10, 2022

Yes, you can! Please visit us at https://www.earnhardtford.com/shop-ford-parts.aspx to search for the part you need for your vehicle. If you have any questions at any time, please do not hesitate to contact one of our parts specialists at 480-893-0000.

What is the benefit of purchasing genuine OEM Ford parts for my Ford vehicle?

Earnhardt Ford | Jul 10, 2022
Earnhardt Ford | Jul 10, 2022

One benefit of using Ford OEM parts is knowing they will always properly fit. Many aftermarket parts manufacturers develop parts that are designed to fit on multiple models of vehicles to mass produce them. This often leads the technician to do some manipulating to the part to have them “installed.” Visit us at https://www.earnhardtford.com/parts-brand.aspx to better understand why purchasing genuine Ford parts is important.

Does Earnhardt Ford sell commercial vehicles?

Earnhardt Ford | Jul 10, 2022
Earnhardt Ford | Jul 10, 2022

Yes, we do! Please visit us at https://www.earnhardtford.com/fleet-about-us.html to learn about the Earnhardt Ford Commercial Vehicle Center - Ford's special program that provides superior buying, financing, and service experience for fleet customers.

What is No Bull Express?

Earnhardt Ford | Jul 10, 2022
Earnhardt Ford | Jul 10, 2022

Earnhardt Ford makes car buying as easy as buying an iPhone. Our No Bull Express car buying allows you to negotiate remotely, receive an in-home appraisal, complete financing right from your couch, and when the process is complete we provide home delivery. How is that for convenience?!! Visit us at https://nobull.us/efordexpress to learn more.

Does shuttle go to Basesline & 7th St in Phoenix?

Wilma Moore | Oct 8, 2021
Earnhardt Ford | Oct 8, 2021

We try to limit the shuttle to about 10 miles from the store. 7th St & Baseline is very close to that. We can accommodate you!

What are the Covid safety practices like here?

Anonymous | Oct 8, 2022
randy jones | Oct 8, 2021

Mask and plexiglass screens, social distances

Would you do the "quick lane" service on my Toyota Tacoma? It has 141,000 miles.

Jim Stoleson | Oct 8, 2020
Earnhardt Ford | Oct 8, 2020

Yes. We service all makes and models for general maintenance like oil changes, batteries, brakes & tires. Stop in any time we're open. No appointment necessary.

Where is this Ernhardt located?

Linda Clark | Oct 8, 2020
Tim Burrows | Oct 8, 2020

1 block east of I10 on Ray Road, turn north (54th Street). That will take you right into the entrance.

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I have a 2014 C-Max HyBred and plan to store it for maybe a year or two. I Want to keep it and not sell it. I know to disconnect and maintain the 12 volt battery but what do I do for the High Voltage battery? Will it deteriorate?

Fred Artus | Oct 8, 2020
dan trejo | Oct 8, 2020

If you disconnect the main battery and pull the main fuse the hybrid battery should be ok

How much will the 20/20 Broncos lease for

Chris Wilson | Oct 8, 2020
Earnhardt Ford | Oct 8, 2020

Ford has not yet released pricing for the 2020 Bronco so we can not project an accurate lease payment at this point. We expect the Bronco to be similarly priced to an Explorer. If you visit EarnhardtFord.com and check out a new Explorer you can get a rough estimate of payments.

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Two weeks ago we bought 2017 Ford F-150. Alarm keeps going off. Tried disabling but won't. Do I need to take in?

Renee Dahl | Oct 9, 2019
Earnhardt Ford | Oct 9, 2019

Hi Renee, We are so sorry to hear that your alarm for you Ford F-150 keeps going off. At your convenience can you give our service department a call at 833-735-9305. At Earnhardt Ford in Chandler, AZ we want to make sure that this gets resolved. Thank you!

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Do you still have the mr. Ed. Program?

Carolina Barnes b2 | Oct 9, 2019
Mike Earnhardt | Oct 9, 2019

“Mr. Ed” is still a part of our operations; helping our customers find the financing they need. Thank you – Earnhardt Auto Centers

Is the fast lane open on Sundays

cruz ortega | Oct 9, 2019
Earnhardt Ford | Oct 9, 2019

Hey Cruz, We are sorry, but Earnhardt Ford in Chandler, AZ is closed on Sunday. Our Service hours are Monday- Saturday 7am- 6pm. If you have anymore questions, feel free to contact us at 833-735-9305. We look forward to speaking to you! Thank you!

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i have a 2000 mustang. turn signals don't work. what's the problem? They did work but stopped suddenly a week ago

Susan McClellan | Oct 9, 2019
Earnhardt Ford | Oct 9, 2019

Hi Susan, I do apologize that is going on with your Ford Mustang. Stop by Earnhardt Ford in Chandler, AZ to have our experts in the service department take a look. Our service department is open Monday-Saturday 7:00am-6:00pm and we will be more than happy to check out the problem. Feel free to call and schedule an appointment at 833-735-9305. Thank you!

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Looking for 2018 escape with turbo. On 0% for 60 months. No dark colors do you have any?

Patricia Horton | Oct 9, 2018
Earnhardt Ford | Oct 9, 2019

Hi Patricia, We are always getting great used Fords in at Earnhardt Ford in Chandler, AZ. Take a look at our up to date inventory here https://www.earnhardtford.com/searchused.aspx or give us a call today at 833-735-9304. We look forward to meeting you soon!

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Are you participating in donate a bike?

myhugger | Oct 9, 2018
Earnhardt Ford | Oct 9, 2019

All through the month of September at any Earnhardt Dealership!

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Do you buy smart keys

Jacob Steel | Oct 9, 2018
kathryn langford edwards | Oct 9, 2018

My smart key came with the car. You have to keep the ID number for the key and it is then ordered from the manufacturer of the car. I am sure that the dealership can help you with that.

I had to leave my vehicle there for service, do they have a shuttle or courtesy vehicle that can pick me up so I can get my vehicle when it's done?

A Google User | Oct 9, 2018
Earnhardt Ford | Oct 9, 2019

Hey, Earnhardt Ford does offer a shuttle service for our customers who leave their car to get service done. To find out more feel free to give us a call at 833-735-9305. We look forward to speaking to you!

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how much does does it cost to get checked and change a fuel cap?

S.H. Yeh | Oct 9, 2018
Earnhardt Ford | Oct 9, 2019

Hi S.H Yeh, There are different prices depending on the make and model of your car. To find out specifics you should definitely contact our service department at 833-735-9305 to get more information. Our service hours are Monday-Saturday 7:00am-6:00pm. Earnhardt Ford in Chandler, AZ looks forward to seeing you.

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If I'm dropping my car off in the evening what time do I need to be there by and put the key in the night drop

Debbie Reynolds | Oct 9, 2018
Houston Shipe | Oct 9, 2018

The gate is locked at 9pm monday-saturday and at 6pm sunday

After the owners online reply I called to speak with him/her but no one seems to know who wrote the response or how I could get in touch with the owner. My service guy said it was probably a generic response... this has been my experience so far.

Jesse Newell | Oct 9, 2018
Elegant Mess (MDG) | Oct 9, 2018

Recently purchased a vehicle from the dealership, unfortunately they sold me a vehicle with an active recall on it, then when taking it in ti get fixed they charged $50 for an oil change and tire rotation i told them i didnt want...none to pleased

Are you allowed to eat the food in the quick lane lobby?

Draven Canter | Oct 9, 2018
Abel Ataelsaid | Oct 9, 2018

Yes

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I was told that you are a drop off point for bicycles to be refurbished as Christmas gifts. Is this true?

Dee BAUGHN | Oct 9, 2018
Earnhardt Ford | Oct 9, 2019

Hi Dee, We are accepting them throughout the month. Give us a call at 833-735-9304 for more questions.

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How do I get copies of my 2007 explorer keys?

Lissa Littleton | Oct 9, 2017
Earnhardt Ford | Oct 9, 2019

Hi Lissa, We would love to help. Give us a call today at 833-735-9305 so we can answer all the questions you may have !

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