Verizon

Angelina Zeiher

We went in to pick up an online order. Super fast and easy. We purchased a phone case and paid a balance on my phone bill. We did not get a printed receipt, but my card notified me of the transaction. The next day I decided to upgrade a second line, but the balance I paid the day before was still showing and wouldn't allow me to upgrade the second line. When I called Verizon, they said to wait 3 days for the payment to post to the account. I waited a week, the payment still hadn't posted. When I called back I was advised to call the store because the store was saying that my payment didn't go through, even though my card showed the money taken out. I was advised to wait for my bank statement to show the payment processed and take it to the store to have the adjustment made. In the meantime, I have a late fee on my account. When I try to contact the store directly, I'm directed to Verizon customer service. The direct number to the store just rings and rings. So frustrating.

Tim Reno (GrindMe)

They need a bigger store with more help

Aaron R

Very helpful

Carl Tigner

Close place to get your phone taken care of .