Westerville Smiles

Jonelle Abounaoum

My family has been going here for over two years now and have NEVER missed an appointment. I scheduled a month ago to take my daughter in today for a check up. Last night, AFTER BUSINESS HOURS, they sent a text telling me they cancelled my daughter's appointment and gave it to someone else because I didn't respond to OPTIONAL texts to confirm. I have never responded to their optional, automated texts and never had an issue until now. I had made arrangements with sitters and work to take my daughter to her appointment today and to have it given away to someone else is dumbfounding. I realize we live in a technological world, but as a mature adult, I am fully capable of managing my appointments and calendar without reminders. This was so disrespectful!!! I have NEVER wasted this company's time and yet they had no issue wasting mine. I won't be giving Westerville Smiles the opportunity to do that again.

Mike Bice

Dr. Warden is the best dentist by far that I have been treated by. I had 3 root canals and 6 crowns done and my crowns look exactly like my other teeth! Nobody can even tell the difference from my crowns and real teeth. His assistant Lexi is awesome too! She helped me pick the shade/color of my crowns and I couldn't of asked for a better match.

Christina Ellis

This office has been nothing short of life changing. These folks have gone above and beyond to help me with a very complicated case. I recommend highly!

Emylee Nuñez

This office is an absolute nightmare. I’ve been dealing with them because it’s one of the only places I can find that takes my insurance. Liz at the front desk is horrendous and should be fired with the way that she speaks and treats people on the phone. If you’d like to be yelled at, definitely give them a call. I arrived at my appointment early and still waited 40 minutes, all while they called back 7 other people that had arrived after me. They finally said they were working hard to find me a room. What? Honestly laughable at that point. I have already found a new dentist and will never be back to this office again. At your own risk!