Cox Store

Category: Internet service provider

Address: 3131 Elysian Fields Ave, New Orleans, LA 70122, USA

Phone: +15043586972

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–2PM

Reviews

James Graham

Sep 13, 2022

I pay $90 a month for internet only. It goes off all the time as bad as Entergy. No rain, no wind, no snow or ice. Perfect sunny day and no internet. It's going off more and more lately. I want to try another company but I think Cox has a monopoly in New Orleans.

April Walker

Sep 6, 2022

I picked up an internet box from this location. Made it all the way home to find the supplied power cord did not fit anywhere on the box!!! I called the store to make sure I wasn’t missing something, and the lady transferred me to an automated system!!! So I called a different Cox store and was informed the wrong power cords were being placed in the box. And I would have to come back to get the correct power cord. This was so inconvenient. I live 30 minutes away. Now I have to waste my gas and drive all the way back, WAIT AGAIN to be helped, and drive back home. Over an hour of my time wasted because someone doesn’t know how to do their job. If the wrong power cord is a known issue then why aren’t the associates trained to check the box before the customer leaves?!! I’m so sick of people not doing their jobs. Everywhere you go, everyone seems to be completely incompetent!!!!

Peter D. Smith sr

Sep 6, 2022

professional fast and friendly Very helpful

John D. Ross Jr.

Sep 5, 2022

The product is fine. I like the new stores and easy pick up for wifi. I ordered service one month in order to move in 2-3 weeks later. I am being charged from my order date, not the date I activated the service. I was told differently over the phone when I ordered. Chatted today with another customer service rep, no escalation or willingness to help credit even one month. Disappointed, but I had low expectations to begin with.

Thanks! Your review is awaiting moderation.

Questions & Answers

Does Cox offer unlimited data for internet use?

Mama Pants | Oct 8, 2020
Floyd Williams | Oct 8, 2020

Yes!

Does anyone just have Cox as internet with yfyi

Margaret Fenerty | Oct 8, 2020
Floyd Williams | Oct 8, 2020

What's yfyi?

Read More

Can I get my phone and cable cut off but keep my internet?

jakiya taylor | Oct 9, 2019
Joe V | Oct 9, 2019

I think you can. You may loose your bundle deal.

Read More

Price of contour boxes

Gwendolyn Singleton | Oct 9, 2018
Tye Boyd | Oct 9, 2018

Call the store

Read More

Does cox cable take American Express??

Kim Kaufmann | Aug 9, 2022
kim Hunter | Sep 8, 2022

I'm not sure but they do take bank 💳, Master 💳,Debit💳

Can I send my daughter to switch out my modem?

Margo Grimes | Oct 8, 2021
Aaron Craft | Oct 8, 2021

Yes all you have to do is call customer service put ur order in, then all you have to do is go 2 Cox and pick it up

Read More

Is a phone number available to contact Cox after hours?

Flossie Poland | Oct 8, 2021
Eugene Thornton | Oct 8, 2021

Depends on the nature of your call. Check your recent bill for your pin (4digits) and the telephone number. Technical support is available and other business may wait until next business day. If you do not have your pin, the last 4 digits of the Soc Sec # for primary user will suffice.

Does senior citizens get a discount

Etheridge Hart | Oct 8, 2020
kim Hunter | Oct 8, 2020

Hi,I did that but I'm not sure! I'm trying see about the exact same thing for My Mom!You can call! I'm doing the same Monday Morning!

Why can’t I get the Hulu app?

Julia Burka | Oct 8, 2020
Mr.Minor Moe | Oct 8, 2020

In your app store

Can I purchase WiFi and unlimited Data for my phone at COX

Pete Isacks | Oct 9, 2019
ilan rosner | Oct 9, 2019

Only if cox is your phone carier if not you will have to go to tour caruer store ( AT&T Tmobile Verizon Sprint etc..)

can you connect me to cox cable jefferson la

Linda Reaves | Oct 9, 2019
Ernest Morrison | Oct 9, 2019

There's a Cox cable store on Veterans between Transcontinental and Clearview

I am a cox subscriber, I need a long cable cord do y have any at this location

Dawn Haskin | Oct 9, 2019
Belinda Salande | Oct 9, 2019

Yes they should.

Read More

Do they accept checks for bill payment at this location?

Sean McGuckin | Oct 9, 2019
Henry Sadler | Oct 9, 2019

That one I can't answer,so I'm sorry.

Do they have a drop box for equipment after hours?

Chris Werner | Oct 9, 2018
Lisa Cambridge | Oct 9, 2018

Dont think so but u can call them if u have the app its 24 hours

I don't want HBO anymore so how can I cancel it?

A Google User | Oct 9, 2018
Raymond Sweet | Oct 9, 2018

Go online, go in store or call customer service

Read More

Sorry having some trouble connecting to your set up box

Trishaun Williams | Oct 9, 2018
Tye Boyd | Oct 9, 2018

Call customer service

Read More

What can offer you have for me today

Lashana Johnson | Oct 9, 2017
C B | Oct 9, 2017

Very professional place and have a lot of good offers on cable and internet services

How to fix a wifi box

Aaron Walter | Oct 9, 2017
Raymond Sweet | Oct 9, 2017

What's the question?

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places