HOP Energy LLC

Leo Chomen

The lowest of the low life companies that I have ever dealt with. They called me a year after I owned my house to tell me that I have one of their tanks outback. Mind you we’ve never filled it with anybody as we just use it for cooking. He told me what the terms were I told him I would get back with him. One of their people snuck into our backyard early in the morning and disconnected our cooking. I am hoping that there are charges I can press against them. We owed them no money, and those lowlifes just cut off our propane that we had paid for

Pamela Mills

O’Neil was fabulous professional kind and took the time to ask about me personally Lovely man

Ashley Stratton

We’ve had multiple bad experiences with HOP but after our first bad experience they worked hard to fix it which was much appreciated. However we went out of contract months ago and we’re clear we didn’t need oil. Three weeks ago oil was delivered that we never requested. We sent emails to our contact and have followed up the only response we got was trying to get us to sign up for another contract and that would bring the oil costs down. This is a PREDATORY practice. You can’t give me something I didn’t ask for and then try and get me to pay a little less because I could get a contract. We’ve reached out again multiple times without any follow up or response. Be. Careful with this company. They will try and lock you in to high cost oil any way they can.

Edmund Ganavage

Worst company ever ! During covid we used hop energy because they were the cheapest in my area and times were rough. We filled the tank and told them we will pause it because we had to leave out of state due to the death of my grandfather that we will not be home. During that trip they came back and filled the tank after I told them to pause the next delivery. When we return my wife got really sick and ended up in the hospital for a few weeks. Mind you driver did not leave a receipt at the house so I had no idea. Once my wife gets out the hospital its been 2 months since they "filled" the tank when we requested to pause service, we get a letter that we are being sued for non payment the bill came out to $695 ! Normal fill was $300 so I was confused on why the total. When I contacted them they advised me to pay the amount or direct any questions to their lawyer. Unfortunately we were unable to make the court date notified the court due to covid "had a doctor sign off on a 14 day quarantine because me and my 3 children under 7 had tested positive". So now after all of that judge ruled in there favor because we were not there and now have to pay $1000 to Hop Energy for service we requested to pause. Never again will I go to hop energy and never again will my friends, family, or neighbors use their service. If I could gove 0 stars I would.