Empire Rent A Car

Category: Van rental agency in New York

Address: 189-03 Northern Blvd, Queens, NY 11358, USA

Phone: +17183536848

Opening hours

Sunday: 8AM–2PM

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–6PM

Reviews

Lanice Glover

Jul 9, 2021

They keep hanging up the phone🤷🏽‍♀️

Alexandra Leighton

May 30, 2021

I’ve rented from Empire R. A.C.for the last six or seven years. It’s the best place for cargo vehicles hands down. The customer service is exceptional. The check-in and return procedures are simple snd efficient. The vehicles are always clean and in good repair. I can’t say enough good things about Empire. My favorite location happens to be L.I.C. But I’ve picked up and dropped off at others in the area and always had a five star experience. You can’t go wrong at Empire.

GSV Business

Mar 21, 2021

We had a wonderful experience with Empire Rent A Car! The customer service rep was knowledgeable and placed us behind the wheel of the perfect vehicle. Clean courteous, and the staff was very helpful with all our needs. Would definitely recommend!

Business Culture w/ Acer

Sep 9, 2020

I Want to take The Time To Thank Empire R.A.C Because of Their Quality, Instant Rapid Service. The Owner Attended Us with Great Atmosphere Great energy. Makes you feel welcomed As Soon As He Speaks w you. After Rental Purchase from Owner; The Car Rental Representative, The Young Man, Who Attended Us Was Super helpful And had great Knowledge of vehicle & Service. Well Spoken & Informative. I see Him Possibly with His Own Rental Service One Day Def. My family Trip Was Awesome, because the car was awesome! Comfortable. Sweet Drive! Highly Recommend! Will use the service again. Thanks Guys! #Bronx #Empire #RAC

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Questions & Answers

How cold are your refrigerated truck rentals?

Empire Rent A Car | Oct 8, 2021
Empire Rent A Car | Oct 8, 2021

Our trucks have 0-degree refrigeration technology.

Are cash deposits allowed?

Empire Rent A Car | Oct 8, 2021
Empire Rent A Car | Oct 8, 2021

If you want to leave a cash deposit, you must present a valid driver’s license, a local utility bill, and a job ID or a paycheck stub that we can verify.

What audio/visual features do your vehicles have?

Empire Rent A Car | Oct 8, 2021
Empire Rent A Car | Oct 8, 2021

Many of our vehicles are equipped with audio/visual systems, namely, either a TV/DVD or a DVD standalone. We do everything in our power to make sure the A/V system is in working order before you leave on your rental.

Do you have any towing restrictions?

Empire Rent A Car | Oct 8, 2021
Empire Rent A Car | Oct 8, 2021

Many of our van rentals and truck rentals are equipped with trailer hitches. If you would like to tow something with your rental, you need to provide our rental agent with the following details: 1. What you are towing 2. The distance you will be towing 3. The gross weight of what you are towing When we have this information, we can help you find the perfect rental to safely tow your load.

What is your weekend rental period?

Empire Rent A Car | Oct 8, 2021
Empire Rent A Car | Oct 8, 2021

A weekend rental lasts from either Friday until Monday, or from Saturday until Monday.

Do you have refrigerated rental trucks?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

Yes! Empire Rent A Car provides refrigerated truck rental options that keep cargo fresh for delivery.

What size box trucks do you offer?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

We offer the following: 12′ Box Truck Rental, 16′ Box Truck w/ Ramp, 16′ Box Truck w/ Liftgate, 24′ Box Truck w/ Liftgate, & 26′ Box Truck w/ Liftgate

How are you cleaning your facilities?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

We are also cleaning our facilities frequently with recommended sanitizing products with special attention to entrance doors, office door handles, and customer waiting areas.

Do you offer curbside delivery?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

With curbside delivery, we come to you! In this time of need, we’ll deliver your rental to your home or office.

What types of trailer rentals do you offer?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

We offer several types of trailers including: open trailers, enclosed trailers, dump trailers, and motorcycles trailers.

What are some perks of renting with Empire?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

When you rent a suburban from Empire Rent a Car, you know that you’ll get a quality vehicle. However, what you may not know is that you also get the following perks: - Unrestricted travel - Incredible customer service - Pickup and delivery services (call for details) - Flexible payment options (cash, debit card, or credit card) - And much more!

Do you have late/overtime fees?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

All rental vehicles are calculated by a 24-hour clock. We have a one-hour grace period, but if you exceed the 24-hour period by more than one hour, then an hourly late charge will apply, starting from the first late hour, and accumulating until you reach the daily rate. When the total late fee reaches the additional day rate, you will be charged an additional day.

Do you require a deposit?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

Deposits must be left when making the reservation or at the time of pick up of your vehicle. The amount of the deposit is based on the length of the rental and the destination. It is also dependent on the CDW deductible that the customer chooses. If he/she selects a higher deductible on the vehicle, a higher deposit will be taken, in addition to the amount of the rental.

Do you offer rental vehicles for Uber, Lyft, or other ride-sharing services?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

Yes! We offer affordable and quality TLC cars for rent. For your ride-sharing service, you can select from our economy car rentals or midsize car rental options.

What are you trailer rental options?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

We offer both enclosed and open trailer options. Our enclosed trailers are available in the following sizes: 4x6, 5x8, 6x10, 6x12, 7x14, and 7x16. Our open trailers are available in the following sizes: 5x8, 6x12, and 7x12.

Do you offer both large and midsize SUV rentals?

Empire Rent A Car | Oct 8, 2020
Yisroel Kornbluth | Oct 8, 2020

Yes.

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Do you have Jeep Wranglers available for rent?

Empire Rent A Car | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

Yes, we do!

Do you rent to drivers under 25 years of age?

Empire Rent A Car | Oct 9, 2019
Empire Rent A Car | Oct 9, 2019

Yes. As mandated by the state of New York, you must be at least 18 years of age to rent. Any renter ages 18 to 21 will be charged an additional “Young Renters Fee” of $57 per day. Any renter ages 22 to 24 will be charged an additional “Young Renters Fee” of $20 per day.

Do you offer any accessories that I can rent with my vehicle?

Empire Rent A Car | Oct 9, 2019
Empire Rent A Car | Oct 9, 2019

We offer GPS navigation devices, bicycle racks, car seats, and booster seats. If you get a cargo van, truck, or trailer rental for moving purposes, you can also rent a hand truck, moving dolly, and furniture pads.

Why do I have to pay such high tax rates on my rental vehicle?

Empire Rent A Car | Oct 9, 2019
Empire Rent A Car | Oct 9, 2019

In addition to the sales tax rate that will be added to the cost of a rental vehicle, there is a passenger car rental tax rate that is set at 11%. This tax rate is in effect no matter what kind of vehicle is being rented. The car rental tax is not in the company’s control and is government imposed. To read more about this taxation visit the following site: http://www.tax.ny.gov/bus/st/subject.htm.

If I’m flying into the JFK or LaGuardia airports, how can I get to my car?

Empire Rent A Car | Oct 9, 2019
Empire Rent A Car | Oct 9, 2019

We offer affordable and convenient pickup and delivery services for our airport rental cars. Contact us for more information.

What types of payment does Empire Rent A Car accept?

Empire Rent A Car | Oct 9, 2019
Empire Rent A Car | Oct 9, 2019

For your convenience, we accept all major credit cards, debit cards, and cash.

How much the rent van per day

abed daoud | Oct 8, 2020
Empire Rent A Car | Oct 8, 2020

We rent both cargo and passenger? Rates start around $69 per day.

Do you accept debit cards from checki ng accounts

Jorge Vargas | Oct 9, 2019
Moin Farooqui | Oct 9, 2019

They do

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How much are the van rentals

TheTkirk | Oct 9, 2019
BRYAN VAN HUELE | Oct 9, 2019

Why dont you call them

Can I rent a vehicle from one location and drop it off at another location?

Empire Rent A Car | Oct 9, 2019
Empire Rent A Car | Oct 9, 2019

Yes. We offer drop off service if you pick up your vehicle at one of our Empire Rent A Car locations and wish to return it at another Empire Rent A Car location within New York State.

Will my credit card or debit card be charged when I enter the information online?

Empire Rent A Car | Oct 9, 2019
Empire Rent A Car | Oct 9, 2019

No. Your credit card or debit card will only be charged, once you speak with a representative from our company to finalize your reservation and to discuss the best possible rate.

They rent per day and what price is one for 15 passengers

Daniel Elias Molina Medrano | Oct 9, 2018
dong kim | Oct 9, 2018

And

do youaccept debit card to rent cars ifso what is the deposit

nyasha soley | Oct 9, 2018
Prince Rayhan | Oct 9, 2018

Depends on the size of the car.

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I want to pay debit card yes or No?

keun soo seok | Oct 9, 2018
Prince Rayhan | Oct 9, 2018

yes you can

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What does it cost by the day hour or mileage.

J Medina | Oct 9, 2017
Prince Rayhan | Oct 9, 2017

Most of them free millage, price depends on size of the car and duration of renting.

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