Novant Health Michael Jordan Family Medical Clinic - Freedom Drive

Linda Rose

Everytime I call the office…They don’t pick up the call…Today was no exception…On hold for over 90 minutes…Trying to find out why a script that I called for a week ago has not been sent to my pharmacy as of yesterday…They should at least put an answering machine so you can at least leave a message…I’m really frustrated with this office after I was told it was a great doctors office…

Shawn Grissom

3 stars for the concept, missing 2 stars for the execution. Nobody answers the phone, you have to go in IF you have time. I was told the services rendered under the Novant system are covered through the clinic plan.... literally EVERYWHERE except the clinic is clueless about the coverage and tells you that the services are not covered. Soooo, I go see my Dr who gives me a referral (and they never call, by the way but we are told not to call on our own accord), only to be told that we don't have coverage so WHAT'S THE POINT? We are just going through the motions. It's good for basic health issues like blood pressure but you almost fare better just going to the er bc the lab results (which are never explained) will come back quicker than the week it takes here and you can be treated after about 10 hours as opposed to waiting a week or more for results and an actual treatment plan if you go to the clinic

Jimmy Witherspoon

They have you on hold and never answer your questions or phone calls. I found a new CLINIC, FK MICHAEL AND HIS CLINIC #$@%! Like I said, the brand of it is bogus. Left my name and number and still didn't get a reply....I'm good.

Lloyd Johnson

I have been on hold for an hour and individual ever answered the phone. Disappointing and un professional