Address: 101 W 100 N, Provo, UT 84601, USA
Phone: +18013774700
Jennifer Jensen
Stayed overnight while attending a conference here. Room was very nice. The bed was more comfortable than other places I've stayed. Great air conditioning, good wifi, free parking, very clean. All the staff we interacted with were very polite and helpful. The only drawback to the stay was that breakfast was very expensive. They have an on-site Cafe, but the prices were quite a bit higher than I felt was reasonable. $11 for a small bowl of oatmeal and slice of toast. Service was on the slow side, too. We finally went to pay at the register because we couldn't wait any longer for the check. The conference rooms were nice, but the presenters did have several issues with the microphones. The staff were quick to help, but issues cropped up both days.
Laurie Pessetto
AC wasn't the best. No bathroom fan in the north tower rooms and only one towel rack. There are drinking fountains with water bottle refill stations downstairs. No water bottles in the rooms. The refrigerator doesn't freeze. The parking garage has a height limit of 5"6". Top of truck will scrape on the plastic height marker. Free public parking on the next street that is taller. The gym is good. Pool and hot tub are very over chemicaled. The outdoor pool is past the indoor pool and down some stairs. Not heated.
Liz Davis
The hotel facility itself is nice overall. The indoor pool needs some sprucing up--wall covering is peeling off. The outdoor pool is nice. The Slate restaurant has good food--better than I expected! Unfortunately, one of our rooms had a broken shower so one guest could not shower the first day. The other room had a toilet that clogged after one use (by a child)--I think it was maybe already clogged when we checked in? Nice convenient location, able to walk to nearby restaurants and convention center.
David Massey
Customer service is good Close to lots of places to eat Bed is comfortable Didn’t try gym or pool Good parking Shower is a bit odd. You have to get wet to turn the shower on. But it’s a good shower. The body wash and shampoo in the hotel smells really nice and I will be looking to get some for sure. Breakfast is good…enough. I hate to seem disparaging. But I travel a lot. I dislike fake eggs. But had good meat, had some fruit, etc.
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Our Slate Restaurant Lounge/Bar is open. If you are asking about our concierge lounge, we recently opened in March. It is open 6am-9pm for soda, coffee, tea and food in the evening.
Likely a scam call.
I don't believe so
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