Quality Inn & Suites Albany Airport

The Rev

This is the worst hotel we ever stayed at. The room we were given was dirty, ripped lamp shades and screens, stains all over the bed, and the toilet didn't work. The guy at the front desk tried to help us and put us in a second room. At the second room the room keys didn't work. The room still wasn't very clean. Then I tried to use the bathroom and realized the bathroom door did not close. The door did not even fit in the frame, how does that happen? Outside the hotel was filthy, there was garbage all over, and I was picking up screws and nails in the parking lot. I don't blame the guy at the front desk because he did try to help us, but it is absolutely unacceptable to have accommodations like this for people, especially for the price we paid...which wasnt cheap. Please do not stay here.

Foaling Attendant

Hate to leave a bad review for anyone during these rough times, but this hotel is disgusting. There's a sign at check-in that asks you to bear with them while they renovate the hotel because they know it's outdated. But there's a massive difference between outdated and dirty. The hotel is dirty. I feel like I might catch Ebola just from standing in the middle of the room for five minutes. At least my room does not appear to have bed bugs... as a former inspector I feel reasonably confident in my ability to find evidence of them.

Verified Hotel Guest

Positive: It was easy to get on and off of our route through the city. Negative: No quality at Quality INN. Sign:"we know we're outdated". Every hallway smelled like marijuana(no-smoking hotel) and that leached into our room. The shower had substantial mold on the walls, wifi didn't work. Didn't want to touch anything anywhere.

Carol J. Bedworth

Worst Quality Inn I have stayed at. Room smelled of mildew so badly that it penetrated my clothes and hair. The bed was horrible, springs were broken and mattress was hard and lumpy. The room was dusty. Carpeting in hall very worn and wavy, a tripping hazard. Breakfast very minimal. So disappointed. Should have left right away and asked for refund. Live and learn.