The Home Depot

Timothy Randall

Manager there was very rude

jessica wheeler

Pretty easy to get in and out of this store if it's not the weekend.

S A Griffin

Another bad encounter. It’s 1 Oct 2022 at 7:08pm. Dept manager, Lenard, was not only rude, unprofessional, yelled and spoke over me. It’s ashamed and not I see why this store has many employees that are equally rude … it’s management need development and proper coaching. Purchased a GE Profile. It’s not approx $779 cheaper. Called customer service. They advised the store needed to make the decision to provide me the difference. The customer support escalation agent, very professional and helpful, offered to phone the store and connect me with the store manager. Enter Lenard. Without even asking me to explain the nature of my call, he asked if the agent notified me of the 30 day policy. I told him I asked to speak with a a manager and the rep connected with with him. He then alerted me that there is no discretion and that I had passed the thirty day policy. I asked him to provide his name and advise if he was the store manager or a dept manager. He laughed and advised he wasn’t the store manager. I then asked for the name of the store manager and when that person would be on-site. Rather than listening to my question, Lenard raised his voice contending the store manager wouldn’t be able to do anything. I paused and repeated my question. He refused. I third a third and final time and his alerted me the manager’s is Anthony and he would be in on Monday. I thanked the gentleman and disconnected. It’s shameful that I am in the process of buying additional kitchen appliances and this is the treatment I receive. Shameful. Reckless. And unwarranted. Am writing their corporate office with a written formal complaint. This was not called for in anyway. ———- Horrible service. Does not deliver curbside timely. Second time I’ve waited over thirty minutes only to have to go in. Do better.

Uday Goswami

Excellent