Central Carpet Care

Kelly Clark

DO NOT HIRE THIS COMPANY! DO NOT RELY ON THE POSITIVE REVIEWS. DON'T MAKE THE SAME MISTAKE WE DID. Knowing small businesses suffered from the pandemic, my husband and I wanted to hire a local small company for some carpet installation in April 2021. Central Carpet came in to install a carpet on my steps and second floor hall. In doing so they ruined our once beautiful metal stair system. Rather than installing the appropriate way and raising the baluster shoes before the carpet was laid down, Central Carpet stuffed and shimmed the carpet under the metal shoes. As a result, the powder coating on the entire system is chipped and/or scratched. Every single baluster is ruined (see pics). The company refused to replace and remedy the damage they caused. They offered "touch up paint" which is not a solution - you cannot paint this metal, it needs powder coat. NOW the carpet is pulling up in several pockets on the stairs and in the hallway, it is fraying around the balusters and at the bottom of the steps. A trip in the hallway due to a huge bubble in the hallway was it for me. Consumers need to know about the property damage Central Carpet is responsible for and the shoddy install job. What a horrible experience. I will make sure I tell everyone I know, because I would not want anyone to go through such trouble and expense. Shame on you Ken & Central Carpet!

Vince Botto

Walked in to find a few pieces of flooring to help fill some gaps. I checked out the big retailers and they couldn’t help because they wanted me to buy a whole box. Dave was able to help and was so nice about everything, would recommend! Thank you Central Carpet Care

Kelly Daniello

Cannot recommend Lucas more from central carpet. He did an outstanding job getting some tough stains out of a two staircase carpet / hallway runner. The results spoke for themselves.

Andrea Pote

Im very greatful for Central Carpet to clean out my dryer vent, they replaced a dryer hose for me too, (the other one was a fire hazard). They were really nice guys, I highly recommend them for your dryer clean out needs.