Walgreens

Like to bike

Ever since Jim left the pharmacy the staff is rude and inefficient, moving my prescriptions to another pharmacy.

Beach Girl

The worst customer service back in the Pharmacy. They should all be trained in customer service. The incompetence is apparent and abundant. Two texts were sent to notify me my pain meds and after surgery antibiotics were ready but both times they could not locate them. The second time I went, I was told to take a seat but after sitting there for several minutes I asked if they found them and was told I needed to wait for the pharmacist to return. When I asked how long that would be, I got a sarcastic (intentionally dripping with attitude) answer, like a child...how should I know!! Wow. I had surgery and because of this incompetency, 24 hours later I still had no pain meds and not a single antibiotic and this is how they treat you when you question them. I left and later that day my husband went for the 3rd time and AGAIN, they could not find them. Guess where they were eventually found...next to the register with my personal information there for anyone to see. For two whole days!! This is how irresponsible they are at Walgreens Mantua. The term Incompetent does not even cover what goes on there! I will never have them fill another prescription. Ever.

D A B

Full of HIPAA violations. Take a look at the photo I took of somebody else's prescription with their name and address on it right in front of me on the counter. At least I had the good sense to cross out her name and information before posting it here. There's also an issue with my prescription every single time I try to refill one. They are a mess here and I am fearful that they're going to give somebody the wrong prescription because they are so disorganized. Somebody needs to step in and monitor what's going on here. They also refuse to give me my prescriptions back so I could go somewhere else. On my last visit 9/29/22 Corrine S. was extremely nasty. Never once did she say hello or please or thank you. Instead she was barking commands at me through the phone and I had just pulled up (after 15 min in drive-thru, 2nd car) so her anger was clearly directed at someone else. There needs to be a full management overhaul and customer service training at this location! 2 years ago all of my personal information was left up on a screen when I was trying to check in with LabCorp at this Walgreens location.

Emily Bartholomew

I ran into Walgreens for cough drops since my son is sick. The elderly man in front of me did not have enough cash to purchase his items. He questioned the cashier why it was so expensive and he responded with "We'll you got more than a few items, why don't you put your phone number in and see if that helps". The gentleman was having a hard time seeing the keypad and entered a wrong number, the cashier responded with "Yeah, hit the yellow button". Again, this man could not see it. I offered to purchase his items with mine and the cashier denied that. He claimed he could see what I was doing here and called another associate. After I was checked out at a different register I offered again to pay for this man's items and the chasier refused. I don't understand how you can have an employee deny a kind gesture for someone who doesn't have enough cash. Absolutely disgusted with that behavior and never returning.