American Red Cross Blood Donation Center

Keith Franklin

The donations department staff are super and very attentive to the comfort of the donors. Whitney, Holley, Lindsey, Jackie, Tacara, Jamie and Devi are all a credit to the Red Cross.

Mark Dye

I recently left the Roanoke VA location on Church Ave. I had attempted to make a donation, but the techs ran into issues and it couldn't be completed. When trying to find the vein, the technician missed or caused trauma in that area, and a hematoma formed that became swollen and painful. They couldn't reset the computers, so the other arm wasn't an option, so I lost over an hour and left rather uncomfortable. I've donated many times before on the mobile units, usually double red which is a longer process, and it tended to be quicker and the technicians hands more steady. Just hope the experience doesn't turn me away from donating, I like doing my part and helping when I can. **Update - Photo is my arm a week later. Kind of embarrassing, and the sad thing is I didn't get to donate**

Marni C

Very, friendly, pleasant, gentle & understanding for my first time donating. Roger was awesome!

Frank Livingston

Always organized and ready for customers. They seem to have a good escalation procedures for thelittle things that need wisdom. The donation specialists really seem to help each other out as necessary to make sure all donors are cared for. Been donating here for 7 months. I recommend this group!