Publix Pharmacy at Merchants Village

Buck Holland

My wife was in the hospital for pneumonia and was given two prescriptions as she was being discharged. One was for an antibiotic, which was erroneously written for 3 times the strength as intended by the attending physician. We took the prescriptions to Dr. Puja Weatherford who immediately recognized the error. Subsequently, she called the physician and had the prescription corrected. The overdose could have killed my wife. Then Dr. Weatherford warned my wife that the second prescription should not be taken with alcohol, a salient fact that the physician's staff didn't mention. Although my wife doesn't drink, she and I were comforted by Dr. Weatherford's keen pharmacy acumen and ethics. We felt that she was there for us beyond just filling a prescription. I receive all my vaccinations from Dr. Weatherford, as she is so pleasant, professional, and bright. Although there are more convenient pharmacies for my wife and I to use, we want all of our pharmacy and vaccine needs to be met by Dr. Weatherford, a woman that we implicitly trust.. I recommend Dr. Weatherford to all my family and friends.

Kate Combs

Do not go here. Dr. Weatherford is her name. She and the pharmacist tech were just awful. I stood there for five minutes without any acknowledgement. They’re busy. I understand. But, nothing. Then it was disgruntled, attitude, couldn’t be bothered disdain at my mere presence… the entire time. When I asked the pharmacist where my other medication was as she passed me my bag she said quite loudly (so the other patron behind me heard my medication) “We already told you we are out of blank drug.” And I said I know…she then cuts me off loudly again and said I already talked to Dr. Roberts. Identifying my meds and my physician. Again. So I had to cut her off and say I’m talking about my statin. “Oh. Well. It was cancelled.” Do you know why? Attitude city. I know a pharmacists job sucks and when you read this don’t think I didn’t know how you were treating me or why you were treating me the we way you were. You assumptions are wrong. And shame on you MS. Weatherford. I will be going to Dottie’s pharmacy moving forward where I’m always treated like a person.

Kelsey Lopez

I went to the Publix pharmacy today to get my vaccine, I called ahead of time to make an appointment but the lady said if I could come in now I would not need an appointment. So I came in, signed all the paperwork, they said they needed my insurance card which I provided but I guess it was the wrong one. I apologized and tried to find the correct one but that’s the only card I could find on my company website. The pharmacist, Dr. Puja Weatherford, told me she could look it up, she looked it up and gave me the information and then said I needed to wait an hour. Nobody else was in line, one other set people came to get their vaccination which she gave to him and his mother right away (they said they did not have an appointment either.) I sat and waited my turn but I just feel like it was out of spite and unprofessional. It would have been one thing if it were for a consult but it was for my vaccination which made it difficult when you feel uncomfortable and like you’ve angered the person providing the vaccine to you. I hope Dr. Puja Weatherford was just having an off day and it was an isolated incident, but I won’t be returning.

Katherine Duane

I have been coming to the Publix Pharmacy at Merchant’s Village for years now, and I am just about done with the disrespect and attitude I have received from multiple pharmacists. I understand their job is difficult and requires a lot of energy throughout the day, but the eye rolling, sighing, and negative tone of voice does not match the attitude of the rest of Publix’s helpful employees.