U-Haul Moving & Storage of Rivers Ave

Michael Pierce

Had a no show at a different uhaul and was redirected to this one. The staff here was great, polite, and flexible. I appreciated their help

Rose

Reserved a storage unit only to arrive an NO unit available! Justin Brownell the GM said reservations mean NOTHING at uhaul. I have reached out to uhaul 3 separate times . No one calls or email in regards to my complaint ticket. Customer service here is the ABSOLUTE WORST! I will NEVER do business with them again and I suggest you don’t either. I ended up leaving with no storage.

Haley Pellan

I will NEVER recommend Uhaul Ubox to anyone moving in the Charleston area. The staff managing the Ubox rental in Charleston at Rivers Ave are the absolute worst. In fact, my parents had a Ubox delivered in Mount Pleasant, and the woman delivering the box finally arrived at 9pm (outside of the drop hours), did not give notice and placed the box in front of the gate in their driveway so they couldn't open the gate or access the cars in the garage for three days. Our experience was even WORSE. The same woman delivered our 3 Uboxes at 9:30 pm (way outside of the drop-off timeframe), and it was extremely loud, she backed up with the beeping noise the entire way down the street for each box. She was rude, and neighbors were coming outside to see what was happening, which was very embarrassing. To make things more traumatic, she was supposed to pick up our boxes on Saturday and arrived at TWO THIRTY AM!!! Of course, she woke us up immediately and the neighbor's lights started to turn on as well. Not only was the machinery loud, but she was also screaming to someone on her phone on speakerphone. She then hit our box into the side of the house, it was dark and very dangerous to be operating machinery at this hour. I will NEVER use Ubox or Uhaul ever again for a move in Charleston and will continue to tell this story to those considering Uhaul & Ubox.

Aísa Melquiades

Very organized, clean, spacious and bright store. It offers options for renting trucks, trailers, trailers for moving. You will also find, available for sale, all the support material for a move: cardboard boxes, bubble wrap, masking tape, padlocks, etc. This unit also offers monthly storage rentals (deposits).