Beaufort Memorial Bluffton Primary Care

Jim Biggs

Had numerous issues with receiving exam since short staffing caused 2 1/2 wait outside in car to get a Covid test. This was followed up by a blood test that took 3 days. While my original review was a "1," the response since then has been a "5". Staff has called me multiple times, made sure I was booked into the proper follow up tests in a timely manner. Felt Beaufort Memorial truely cared about my well being and better yet, took the action needed to perscribe and expedite all necessary tests.

Kenton Reserve

Does not listen. Inflexible

Sabrina Holmes

Went to be seen about having back pain. The nurse and front desk were exceptional. When Dr. Wallace came in to see me, she came and sat down in the chair, had me standup and do 2 or three things and basically acted very non chalant about my pain. Her whole vibe was like yea yea another person trying to claim workers comp. I didn't feel like my pain was taken serious. She wrote me a prescription for some muscle relaxer and steroids'. Didn't give me an excuse for work or even ask if I needed one so I could rest. She told me more activity would be good for me. Well that doesn't make since because it does the total opposite. That was almost a month ago and my back feels the same. I didn't expect her to "heal" me but some interest in her job would be nice and compassion goes a long way. Then I emailed her about giving me an excuse for work so I could rest my back and she responds with " I'll refer you to PT. At this point I have to seek other help. This is one of the main reasons I don't like going to the doctor. It was a waste of time.

Diane Wolfkiel

Really disappointed in the lack of customer service! Travelled 45 minutes to an appointment that took close to 3 weeks to get- for an urgent condition. Hit severe traffic and arrived 10 minutes late. Turned away! Advised that should have called while driving. No courtesy extended at all to the condition/need of the patient. No others in the waiting room- Guessing the staff wanted to make sure they got home early for dinner. Warning to all- this is an office that does not care about their patients!