U-Haul Moving & Storage of E Asheville

Category: Self-storage facility in Asheville, North Carolina

Address: 387 Swannanoa River Rd, Asheville, NC 28805, USA

Phone: +18282988551

Opening hours

Sunday: 9AM–5PM

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–8PM

Saturday: 7AM–7PM

Reviews

Chris Byrne

Aug 12, 2022

One of the worst places I have ever had the displeasure of doing business with, little to no customer service and fraudulent claims. Went to rent a uhaul this morning for a time sensitive job had everything reserved online and when I get there they tell me I owe them $150 for an overdue balance when I have statements in my bank that show otherwise, unprofessional and terrible business.

Kyra Cavanaugh

Aug 9, 2022

Don't bother. It took weeks for us to get the hitch installed since they didn't get their shipment and then they made us wait at a follow-up appt. On top of that, they broke an unrelated part that holds up the hatch of our car when installing a hitch. They didn't even tell us how/why it broke and made us run around and try to find the part (unsuccessfully). They are reimbursing us for the repair but it never should have happened in the first place. Complete disappointment.

COOPER ANDDUNN

Aug 8, 2022

The absolute worst customer service experience in my 52 years of life. Honestly have no idea how this place stays in business. Beware, you have been warned. Horrible is the single word I would use to describe my experience and this is probably the only low score I've ever posted, I only wish they had zero stars because they don't deserve any.

Wanda Reece

Jul 2, 2022

Wished I could give a zero to this company I'm the owner of haywood taxi and Waynesville Area News Group my driver took a customer down to pick up a uhaul truck today my taxi car had a flat driver changed it and proceeded to go on to this co once he arrived with customer the ppl inside told him he couldn't use the restroom because he was homeless which is not true he owns a 60 000 dollar home and land a 2017 dodge journey but sense when do you let your business employees decide whose homeless or not plus I'm going to write a story on my home page about this incident and I will be letting all my taxis kno what this place is all about and needless to say the customer also was refused her uhaul because she came in taxi

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Questions & Answers

How much does it cost to rent a small u-haul round trip for a day?

lonnie Clawson | Oct 7, 2021
Thomas Campion | Oct 7, 2021

We rented a 15 foot van to move a one bedroom apartment!! The van rental was $29.95, for a 24 hour period!! We were moving 75 miles, so round trip was about 150 miles at $.99 a mile!! I hope this helps you out!!

Anybody know what uhaul charges to fill 30lb propane cylinder?

Tom Rhodes (T.R.) | Oct 7, 2020
Brian Astle | Mar 11, 2022

Do not go there. They tightened my cylinder so tight I could not undo it. I took it back and they were extremely uncooperative, They said they only fill and tighten cylinders, they do not undo them.

How much would it roughly cost to rent a 26 foot uhaul truck for a week?

Jean Hansman | Oct 8, 2019
Bobby Blair | Oct 8, 2019

Go to Uhaul.com and follow prompts for pick up date location and destination. It will show trucks vans trailers and cost. All Uhaul rentals are good for 5 days. I used them in early Dec. to move from southeast Texas to Asheville NC and it was easy and convenient. I did it all online.

Do you install the trailer brake controller?

Jan Borskey | Oct 8, 2018
Billy Mauney | Oct 8, 2018

They tried to do it for me, but broke my car and it was two weeks before i got it back from the dealer. This was Dec 2017. I wouldn't trust them. They scratched my new truck also. They don't fix scratches and they may pay for it but you have to do all the running around.

Why does no one at the East Asheville location ever return a phone call to me?

Linda Phelps | Oct 8, 2018
Adam Broward | Oct 8, 2018

For the past ten years they have never once shown good customer service

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How much to rent a small trailer from Asheville to Fernandina Beach FL?

Tiffany Grantham | Oct 8, 2018
Riece Robinson | Oct 8, 2018

They wouldn't be able give a estimate

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Price for one way to florida

Jose Torres | Oct 8, 2018
Carole H | Oct 8, 2018

Call me tomorrow 828. 253.0065 for an accurate rate

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Can you access units after closing hours

William McFeely | Oct 8, 2018
Brad Hubbard | Oct 8, 2018

Give them a call and ask.

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