Sew With Me

Leslie Schmidt

They have a very good selection of fabrics. I was able to find what I was looking for. The service was great. I will definitely be going there again.

Julianna Kelsey

UPDATE in response to owner's reply: It is unfortunate that the owner assumed I used the machine foot before bringing it back. I purchased the foot, wrapped it as a gift, was told by my daughter that it was not what she wanted and wouldn't work for her project, and then I brought it back to the shop to return it. Perhaps because the package was torn at the seal, the assumption was made that it had been used. It was torn because the employee who originally sold it to me tore the package open when she was making sure it was the correct one for my daughter's machine. The fact that someone took the time to do this was the reason I originally gave two stars instead of one. After reading the owner's reply to my review, I am even more disappointed with my overall experience. The fact that the only way to hear from a shop owner is to leave a poor review speaks volumes. When there is a problem or concern, a shop with excellent customer service uses it as an opportunity to show just how valued their customers are. This shop missed that opportunity. ORIGINAL POST: I stopped in looking for something specific for a birthday gift for my daughter, not just to browse, so it would have been helpful to be greeted right away. I was not. I didn’t realize it at first, but there was a worker sitting behind a display by the door who didn’t acknowledge me until I had been there for a while. There were no other workers in the main area. When I finally was greeted, the woman seemed annoyed I was there. It didn’t feel very welcoming, to say the least. Eventually, I was able to get help from someone else who then enlisted the help of a third person to make sure the specialty foot I wanted was right for my daughter’s machine. I was happy for the help. $53 later, I was on my way. It turns out, the specialty foot was not going to work for what my daughter needed it for, so I went in to return it. I was told the sale was final and I could not return it. As I stood at the counter in disbelief, I did see a sign lying flat on the counter among all the other notes and clutter that all sales were final. This sign could have easily been covered by other items when I initially purchased the foot. I absolutely would not have purchased it if I had known I couldn’t return it since I was unsure whether it would work for my daughter. The two women who helped me knew it was for a gift and that I wasn’t even sure it would work for her machine and her projects, but they didn’t tell me there were no returns. The receipt also said nothing about a return policy – only that I should share my experience on social media. I try my best to buy from small businesses, even if the price is higher. This time I regret it. Though they didn’t offer store credit, I would have taken that at the time. Before I left, someone wrote down an explanation of my situation and took my name and number so the owner could call me back. It’s been a week or two and I have received no call. Other reviews also mention they receive no response from this shop. I wish I would have done some research before I made my purchase. When customers are happy and taken care of, they share their experiences with others. When customers are not treated well, they share their experiences with others.

Michele Hietpas

Website states they have home decor fabric and that is not the case. Very friendly but website is not accurate

Judy Van Booven

A very nice quilt shop with an especially great selection of batik fabrics.