Mercedes-Benz of Rockville Centre (Service Center)

Good morning - We are very sorry to hear about your experience with our dealership. Our Service Manager Vinny is going to reach out to you to discuss your experience and answer any of your questions. Once again, we apologize for the communication issues you've experienced.

Good morning - Please give our service department a call and we can make the necessary arrangements for your service appointment and needs.

The facility is sanitized throughout the day. All of our service cars are wrapped with plastic on the steering wheel and seats prior to an employee getting into the vehicle. Before the vehicle is returned back to the customer after the service repair, it is sanitized again. All employees are required to wear masks and each desk have plastic partitions to separate the service advisor /cashier from the customer. Every employee also signs off on a health questionnaire at beginning of their shift. We also have options for contactless drop off and payment.

Responses are generated by non employees. Rather, they are answered by other customers. It is best to call in for accurate information.

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