Alcoa Good Times

Category: Motorcycle dealer

Address: 2019 Topside Rd, Louisville, TN 37777, USA

Phone: +18777612283

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Russell Dickerson

Oct 6, 2022

Great staff I bought a nice 2012 Goldwing there 2 years ago

Javier Lugo

Sep 22, 2022

Beat place to buy , Chayenne and Bryan the good guys to make a good deal .recommend 💯

Keith Thompson

Sep 22, 2022

Great experiences all around at Alcoa Good Times, from Mike in sales, Drew in Parts, Chris in service, etc., etc., etc! I have always been treated great, with solid recommendations on everything from equipment/gear, tires, etc. I have bought 2 bikes from them over the years, and I have ALWAYS been extremely satisfied w their knowledge, customer service, and follow through.

Richard Cirillo

Sep 8, 2022

Very disappointed in my experience. I liked the guys at first, but they clearly took advantage of me due to my lack of knowledge. Went in interested to buy a bike (first time buyer). Found a bike and they told me the price was $5800 with tax. Spent time filling out the paperwork and went on my way as they were closing. Next day, finance/sales rep calls me & informs me that they talked with the bank (or whoever handles their financials/Loans) and that my monthly payment would be about 150. I asked if they could send over the paperwork so I could take a look and they said I would have to come in person, but that they needed a non refundable deposit ASAP as this could be a missed sale on their end. At the very END of the call, I asked for the total and they told me it was $9500 with everything included. Why was I not told this in person at the store? Why was I told it would only be $5800?. Technically, they will justify this by saying the bike itself was $5800 with tax, but the warranty etc brought it up to $9500 (even if I paid in cash in full). They knew. They wanted me to pay the deposit and did not tell me the total until the very end & if I wanted to see the paperwork, I still had to put the deposit down and come in person. I’m glad I caught that because I was very close to putting the deposit down and losing $500. Id stay away or at least be weary as they tried to take advantage of me.

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Questions & Answers

Can you order a part for me if you don't carry it?

Aina B | Jul 9, 2022
Alcoa Good Times | Jul 9, 2022

Yes, we can. Please contact us directly for more information

What are your weekend hours?

Aina B | Jul 9, 2022
Alcoa Good Times | Jul 9, 2022

We are open 9AM-5PM on Saturdays, and are closed on Sundays, however you can reach out to us on our website if you need assistance.

What are the Covid safety practices like here?

Anonymous | Oct 7, 2022
Jordan McDavid | Oct 7, 2021

Apparently non-existent. No one there wears a mask. The service department has a sign up that says "only one customer at a time" at the service desk.

I bought a 2020 BMW R1250R EXCLUSIVE there and I would like to see how the low seat feels, I have short legs and Parkinsons disease and I need all the help I can get. How can we get this done? It is a $0.00 option on a new bike.

Randy Goins | Oct 7, 2020
Alcoa Good Times | Oct 7, 2020

Randy, we do not have a low seat for the R1250R in stock. The seat is roughly $427. You would have to special order it from BMW. If you did not like it, the if the seat and packaging is in perfect condition it can be returned but BMW will charge restocking fees and freight back to BMW. Charlie Jansing BMW Alcoa

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Do you have a gas cap-gauge for a 500 Polaris?

Jim Wyatt | Oct 7, 2020
Alcoa Good Times | Oct 7, 2020

Ron, we are not a Polaris dealer but might can find a gas cap gauge that will work. Please call our parts department at 865-981-4444 and give the year and model of your Polaris 500. Thank you Charlie Jansing

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Do you sale tubes for 125 dirt bikes?

Mason Whitehouse | Oct 8, 2018
James Nance | Oct 8, 2018

If they don't have it, they'll order it for you. You also have Cycle Gear at Cedar Bluff.

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