CATS Special Transportation Services

Category: Corporate office in Charlotte, North Carolina

Address: 901 N Davidson St, Charlotte, NC 28206, USA

Phone: +17043362637

Opening hours

Sunday: 7–11:30AM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 7–11:30AM

Reviews

Reynaldo MORETA

Jun 28, 2022

Very clean, comfortable and great way to see the city

MsDee Smith

Apr 13, 2022

STAFF IS THE EPITOME OF LAZY. Disgusting service. they don't care, late for pick-ups, act like they're doing the customer a favor. They lie if they mess up on the time. My mom had to go to ballentyne for an appt. Nurse brought her downstairs on time for the bus, it did not come. When I called, was told driver had come and gone. Then changed to what the correct time should've been. At first customer service gave me the wrong time. So they either went to the wrong bldg or didn't show. She had to wait over 2.5 hrs. CLOWNS MUST RUN THIS SERVICE.

IBN YaHood

Feb 18, 2022

Worst metro transit for a top 10 city in America Lazy staff all around. They don't care about punctuality or their customers...a complete taxpayer grift....half the busses these days don't even come or pass stops with people because the drivers have attitudes... Seriously

Molly Koraly

Jan 25, 2022

I’ve been on hold for the STS Bus for about 8 Minutes. Lydia told the lady to Cancel my Rides for today. Hopefully Next week I have a Ride to Puppet Practice Next Tuesday!

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Questions & Answers

Can I purchase monthly senior, disabled pass and have it mailed to me ($44 pass)? I cant figure out how to do online

Sandra Vinton | Oct 7, 2020
Cynthia Adams | Oct 7, 2020

Might need 2 call

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Hi how do I get to the peers website to drive special transporation bus ty

Dinita Johnson | Oct 8, 2018
Edward Weeks | Oct 8, 2018

For Employment

Where is nearest place in south Charlotte to purchase monthly senior passes for disabled person, the $44 one.

Sandra Vinton | Oct 7, 2020
Valerie Adams | Oct 7, 2020

Call 336ride

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Hi. Where can I apply for driving job witn CATS ?

Dim Bokro | Oct 8, 2019
Maxzida Campbell | Oct 8, 2019

Go to Charmeck.org under carrers for Special Transportation and you go to the bus hub at Tryon and Clanton Rd to fill out applications for the big buses.

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What time dies the customer service close uptown at transit center today

Julie Holbrooks | Oct 8, 2019
Renea Benjamin | Oct 8, 2019

12 noon

I have a new email address, where do I go on the website to change my email info. I am trying to order new STS transportation tickets online. Thank You

vera liburd | Oct 8, 2019
Nelson Branch | Oct 8, 2019

If you can't find it online you might want to try and call them it might be quicker.

Once the bus arrives at their home do they help the person off the bus and to their door? Or should someone be available to help them off the bus?

Carla Mason | Oct 8, 2018
Nicole Mccray | Oct 8, 2018

Yes Sts is door to door service our driver should walk clients to the door

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