Genghis Grill

Category: Mongolian barbecue restaurant

Address: 3298 Silas Creek Pkwy, Winston-Salem, NC 27103, USA

Phone: +13367742154

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Kassi Lynn

Sep 30, 2022

I used to love coming here when I was younger, they used to have such great service and had groups served quickly. I brought my boyfriend here for the first time in a while for me (and he had never eaten here before). Now he doesn’t ever want to come back. It was lunchtime and only about 4 tables of couples were occupied. Employee greeted us at the door, then walked away and we didn’t see them for a while. We waited about 10 minutes to be seated with nobody coming to the counter. When someone did come to seat us, we waited about 15 more minutes for someone to come take our orders. They never brought us our drinks until after we got our food, about 20-25 more minutes. We got there before 1 bc we had to be somewhere at 2. They only had one cook working on everyone’s meals at one time, she was working by herself the whole time we were in there. After waiting for our food for all that time we were having to leave to get to our appointment. We had to get our fresh food in to-go boxes and asked for our drinks in to-go cups, which still hadn’t been brought to us. We didn’t get to eat before we had to pay and leave. I hate leaving such bad reviews but this was not like anything I’ve experienced, especially since the place was so empty. Really sad to see this as I used to love coming here with friends :( I don’t think we will be back soon.

Vale Ardila

Sep 25, 2022

Since I can’t give a 0 o have to give a 1. WORST costumer service I have ever had, and I’m a server! Waited 15 minutes before we walked out, nobody acknowledged us, because they were too busy texting and talking to someone else. Walked by pass us a couple of time and never said anything to us.

Lynnelle Green

Sep 24, 2022

Definitely short staffed. They had a cook, 2 servers, a dishwasher and a manager. Out of the 5...the dishwasher, the girl server and the cook where the only ones working. It is good food, cooked to perfection if you want a long wait. Probably will not go back anytime soon.

marty watson

Sep 24, 2022

This place just can't seem to recover from pandemic. Twice have ordered here and wasn't ready when scheduled, first time waited 1 hrs past and couldn't be given a time when order would be ready and this time was told service went down and orders were delayed. Had to wait another 45 mins. after scheduled time to receive food. So disappointed problems can't be fixed here. I don't believe this is fried rice :(.

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Questions & Answers

Why is there sanitation rating at a 84.5? Which is a B in the scale?

ROOSTERGMC ! | Oct 7, 2020
R Minton | Oct 7, 2020

https://public.cdpehs.com/NCENVPBL/INSPECTION_VIOLATION/ShowVIOLATIONTable.aspx?INSPECTION=3435555&ESTABLISHMENT=212829&esttst_cty=34

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What are the Covid safety practices like here?

Anonymous | Oct 7, 2022
Big Rich | Oct 7, 2021

Horrible service. Long wait for burnt food. Definitely not worth it and never going back.

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why is it temporarily closed ?

Ambria Washington | Oct 7, 2021
Donald Snyder | Oct 7, 2021

They had a fire in their kitchen.

are u all open right now even being right after the storm.. I've called many times and it goes str8 to busy signal

David King | Oct 8, 2018
Avery Sluder | Oct 8, 2018

I went during the storm and they were still open

Do you allow dogs on your outside patio?

Lacy | Oct 8, 2018
Tyrone Brown | Oct 8, 2018

no

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How much is a small bowl?

Lay Lay | Oct 8, 2018
Kris Griffin | Oct 8, 2018

A small bowl is bigger than you would imagine though. Its worth the price.

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How to redeem free birthday bowl

Barbara Lybrand | Oct 8, 2017
Chris Ingalls | Oct 8, 2017

You would get an email..a few days before. Then print the email with you and go to the store.

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