Columbia Power & Water Systems

Category: Electric utility company in Columbia, Tennessee

Address: 201 Pickens Ln, Columbia, TN 38401, USA

Phone: +19313884833

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 7AM–5PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: 7AM–5PM

Saturday: Closed

Reviews

Amanda Odom

Oct 8, 2022

Not very helpful

Lindsey Sanders

Oct 3, 2022

Huge thank you to Jason with internet services/broadband who has gone above and beyond getting a line dropped in our new build/neighborhood for our house. My husband and I just moved to Columbia (from Nashville) and we originally were signed up to use internet through Spectrum but the customer service we received from Spectrum has been absolutely awful. After 6+ missed appointments by Spectrum and hours of phone calls (and an in-person visit to the Spectrum Columbia location who were very unhelpful) with Spectrum support, we decided to switch to Columbia Power Systems and Jason and his team were able to get us setup pretty much within a week or so. Thank you so much for the great customer service, Jason and team!

Gary Pinson

Sep 27, 2022

I have had very good experience with their broadband service. When I've had a problem they have actually sent a tech out to my house. I would have given five stars except for their phone menu. I called about a water problem and it is totally confusing on how to get to the person I need. I'm waiting for them to call me, hopefully. I wish we could go back to the days when a live person answered the phone.

Ernesto Avalos

Sep 9, 2022

excellent attention, congratulations

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Questions & Answers

Is there an outage? Cpws phone not working and we have no power

Sherry Barger | Oct 8, 2018
Jennifer Shoub | Oct 8, 2018

Yes, on Hampton Road...

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Anyone else's power off?

Korryn Hyde | Oct 8, 2018
Taryn Lambeth | Oct 8, 2018

Yes & on Trotwood next to CA

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Ive tried calling to report a power outage and it's telling me I've reached a non working number.

Debbie Foreman | Oct 8, 2018
Jennifer Shoub | Oct 8, 2018

Me, too.

Anyone else got a power outage right now? Columbia TN

Hailey Doll | Oct 8, 2019
Brenda | Oct 8, 2019

Yes, Culleoka area. Their phone system seems to be broken when I try to report outage.

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No power in Sunnyside area. Is there an outage?

Vickie Cox | Sep 7, 2022
Jami Withrow | Sep 7, 2022

We have power off Hatcher…

is there a way to change your Wi-Fi password or connection name?

Marvan Yauger | Oct 7, 2020
Travis Hunt | Oct 7, 2020

That's all based on your router not your modem. Look on the router for an admin username and password and should also have the address (normally 192.168.1.1).

Hi. Does 1623 London Dr Columbia TN have City sewer or septic tank !

C Him | Oct 8, 2019
Travis Hunt | Oct 8, 2019

You'll have to call their office for service information. (931) 388-4833

Is there an outage our internet is not working

Corey Lawler | Oct 8, 2019
Thomas Ravelli | Oct 8, 2019

Just doing a lot of construction on that Highway

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Why has my cable not been restored, I'm in the east columbia area?

Pamela Stovall | Oct 8, 2019
Pamela Stovall | Oct 8, 2019

Have call approximately 3 or 4 times not counting last night, with the same messed up answer names has been turned in.but no way to contact service operator to see if or when they are coming.

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Does cpws have pay as you go and how does it work ,with cable and internet on Bill

kristie hadley | Oct 8, 2019
kristie hadley | Oct 8, 2019

Ty

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Is there a power outage off lookout drive in columbia?

Jenny Echols7 bcc adds ed h | Oct 8, 2019
Travis Hunt | Oct 8, 2019

If you call their office and wait for the menu options there's an option to report an outage. There's always someone on call.

Hatcher ln power outage anyone else have any power in Columbia?

Chris Ulmer (Chris Ulmer) | Oct 8, 2019
Chris Ulmer (Chris Ulmer) | Oct 8, 2019

I can't get through the power company it saying lines are busy

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How about Williamsport Rd?

Virginia Maxwell | Oct 8, 2019
Ben Pennington | Oct 8, 2019

What about it?

Is there an outrage in the Neapolis area?

Chris Campbell | Oct 8, 2019
Ben Pennington | Oct 8, 2019

Call 931-388-4833 if you are experiencing a power outage. Google cannot tell you if there is an outage in your area

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We have had a internet outage for the past 2 days. What is the status?

D s | Oct 8, 2019
Travis Hunt | Oct 8, 2019

You probably will not get feedback through Google Maps, they have a number to call for outages. Their number is 931 388-4833.

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Anyone else experiencing internet outage around spring hill high?

Jason Thomason | Oct 8, 2019
Ben Pennington | Oct 8, 2019

I don't believe that CPWS cable provides internet to the homes around the school. Charter or AT&T. You would probably have better luck by asking your friends on Facebook or calling your internet provider on the phone.

Is anybody else having issues with their internet going in and out?

Stephanie Hensley | Oct 8, 2019
Ben Pennington | Oct 8, 2019

Asking on Facebook or calling their number would probably be better than asking Google. Call 388-4833 and follow the prompts.

Is anybody else having issues with their internet going in and out constantly?

Stephanie Hensley | Oct 8, 2019
Deleia Harrison | Oct 8, 2019

Its just because its raining thats all nothing major it does it all the time when it rains

Is anyone else telephone and internet out? On Lillian Circle?

Shirley Vaughn | Oct 8, 2019
Travis Hunt | Oct 8, 2019

Asking on Google Maps will not give any feedback, they probably will never even see these questions. This is a public forum from Google not an interface with CPWS directly. You're best bet is always to either call their office at (931) 388-4833 and talk to Customer Service or go to the website at www.cpws.com.

How does prepaid electric work

Tabitha Bumbalough | Oct 8, 2019
Travis Hunt | Oct 8, 2019

Asking on Google Maps will not give any feedback, they probably will never even see these questions. This is a public forum from Google not an interface with CPWS directly. You're best bet is always to either call their office at (931) 388-4833 and talk to Customer Service or go to the website at www.cpws.com.

Trying to report an outage but the phone lines are busy. Anyone else's power out?

Jessica Walker | Oct 8, 2019
Travis Hunt | Oct 8, 2019

Asking on Google Maps will not give any feedback, they probably will never even see these questions. This is a public forum from Google not an interface with CPWS directly. You're best bet is always to either call their office at (931) 388-4833 and talk to Customer Service or go to the website at www.cpws.com.

Is there an after hours number to call to get ur power back on.

Chad Haile | Oct 8, 2019
Caleb Morphew | Oct 8, 2019

Call the main line to speak with after hours support!

How much it cost to swith for TV internet and phone a month

george vassallo | Oct 8, 2019
Travis Hunt | Oct 8, 2019

Asking on Google Maps will not give any feedback, they probably will never even see these questions. This is a public forum from Google not an interface with CPWS directly. You're best bet is always to either call their office at (931) 388-4833 and talk to Customer Service or go to the website at www.cpws.com.

Is there a power outage on West 7th street Columbia

Christina Sian | Oct 8, 2018
Linda Owen | Oct 8, 2018

Yes

Do they have average payment plans

D Italia | Oct 8, 2018
Betty Carroll | Oct 8, 2018

No paymeny plans. You have to pay your bill in full and if past the die date late charges will need to be paid too. Or they eill cut your lights out. Thise people there have no heart its all about the money.

Power is out in the Columbia Professional Bldg on N. James Campbell Blvd. Could someone please follow up?

Cheryl Walker | Oct 8, 2018
Brian Cooper | Oct 8, 2018

No power on old Williamsport Pike and I try calling in to cpws and number is not working.

How do I request new service?

walt murphy | Oct 8, 2018
Mandy Holt | Oct 8, 2018

Call them or go to the website and be prepared to pay a 2 month-bill amount deposit

Do they do buget billing?

Jacquelyn Morgan | Oct 8, 2017
Mandy Holt | Oct 8, 2018

Yes they do, just call them and they'll set it up over the phone. I ended up with a free month and a whole month refunded

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