Boost Mobile

Mildred Medina

This woman kept saying she remembers my mom from a year ago (I have never been to this boost mobile nor my mom) and that we couldnt understand simple things, that they have explained the same things to us multiple time. Everything she stated with confidence was super wrong. That we were on a free phone government program, but we have never got anything from the gvernment lol. I have the messages from the customer care chat stating it was a tower outage problem and will credit once its back up and she said i dont know where you live but it aint here and we are not giving u a credit (im 5 min from here). Also. She said oh u not receiving calls/texts because u havent paid lol yeah as of 2 days ago and the problem started 2 MONTHS ago. It was ridiculous how I was treated, eye rolling, tss, deep breath, etc simply because I wanted to go to a different carrier. She said she couldnt give me the acct number but then she said ima give it to u so u can hurry up and leave. She then gives the the acct number and places the paper on the table rolls her eyes, giggles, and kept saying sarcastics remarks to the person on the other line abt me.

Jackeline Soto

This place Sucks Ann and Jose did not want to help at all. Ann sat in her office knowing we needed help. Very unprofessional. I was trying to get my sons account number they gave us a number and told us to call. We had spoke with someone in the other store they said they would usually call customer service from the store. I was not switching my service my son was but after the poor customer service im now switching carriers. Don’t buy anything from this store or carrier they have poor customer service.

Beverly Rojas

The girl did an amazing job on my phone. She was very polite and helpful

Leighanne Trapuzzano

Upgrades for the husband were great service was great