Address: 1705 N Bloomington St, Streator, IL 61364, USA
Phone: +18156720080
Sarah Hartgerink
Double booked our room and charged me a no show fee. I showed up on the date I booked but they had no rooms. I talked to the manager who is rude and condescending. I will never stay here!
Mary Jo Freels
This hotel was very accommodating. We also left belongings in the room and they promptly contacted us to make arrangements to retrieve the items.
Virginia Kopecky
Will never stay there again! Checked in and was told the pool was not available, nothing said about it when booking. Had my two grandchildren with me and at 9:00 they knocked on the door and told us that we needed to quiet down because the person below us was trying to sleep. I am sorry but we are both paying customers at your establishment, if it had been 10:00 we would have had the kids settled in bed. This was an adventure for them and if they had been able to play in the pool they would have been asleep by 9:00. In the morning at 9:30 I was asked if we were checking out soon? I responded by 11:00. Went back to our room and the keycard was deactivated already. I give this place a huge F!
Allyson Limes
Customer service at check in was not great. There was definitely a language barrier. The bathroom in our room was not as clean as I would have liked. Air conditioning worked well, tv was nice and easy to use. Building definitely needs upgrades.
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I highly doubt it.
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