Spectrum Store

Category: Internet service provider

Address: 3302 Redeemer Wy, New Port Richey, FL 34655, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Jessica sims

Oct 6, 2022

Horrible customer service and also no one answers the phone line. Your lost in voice mail land forever

Jennifer Griffin

Sep 25, 2022

Poor customer service and there's always three customer service Representatives but only one working with the customers

Rhonda G Orick

Sep 9, 2022

Depending on who is working. I went yesterday and the guy basically told us to leave that the system was down and we could come back tomorrow...not in a very nice way either. The last time another guy was really nice.

Stephanie Fitzgerald

Sep 8, 2022

If I could give you a 0 star I would. Have had nothing but problems and headaches from you guys & don’t even bother with the insurance you can get with the phones it’s just as big as a joke as spectrum.

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Questions & Answers

how do I set an appointment?

Leo LaMarch | Oct 7, 2020
Joan E Levinson | Mar 11, 2022

Will I need an appointment and how do I get one? When I called all I got was an auto mated voice offering to text me store locations, which I already knew, even tho one of your employees had given me misinformation over the phone.

Where is the closest office for cable service zip 34654. I used to go to the Moon Lake office.

Emmanuel Georges | Oct 7, 2020
Robert Borscha | Oct 7, 2020

54 and little. Make an appointment. Waited at least an hour. I not sure what time Thondor went there

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Did the store on Moon lake Dr close?

Linda Meyer Stevens | Oct 7, 2020
Andy Johnson | Oct 7, 2020

Yes it did but most people are at the Sr 54 new store see Adam he's great.

do i need to make appointment

Garran Petrie | Sep 7, 2022
Zulma Rexach | Sep 7, 2022

No

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Can a phone number be blocked on a land line?

Cher Forman | Oct 7, 2020
Michael Daus | Oct 7, 2021

You can block local numbers by manually typing *60 plus the 10 digit number you wish to block. I hope this helps.

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What documentation does a customer need to bring to the Spectrum store when switching cell service to Spectrum, but wanting to keep the same cell #?

Michele Moore | Oct 7, 2020
Steve Dunaway | Oct 7, 2020

We just changed and kept our numbers and the only thing we had to do was call our previous carrier while in the spectrum store and have them release our numbers.

Can i return a modem to a spectrum store?..

Kathy Holdridge | Oct 7, 2020
Stuart Wilkinson | Oct 7, 2020

Yes

When does the office on Moon Lake Rd. Open?

Reg Baker | Oct 7, 2020
Roxanne Benavidez | Oct 7, 2020

They're permanently closed. They've moved to little and 54 3302 Redeemer Way new port richey 34655

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Can I drop off equipment at this location

Vicky Horswood | Oct 7, 2020
Robert Borscha | Oct 7, 2020

Yes. You should make an appointment.

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How can I make an appointment?

Cheese Guys Sales | Oct 7, 2020
Thondor In The House Da Money House | Oct 7, 2020

I am pretty sure you can just call them. Smile be happy life is AWESOME!

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