Comfort Inn North

Category: Hotel in Joliet, Illinois

Address: 3235 Norman Ave, Joliet, IL 60435, USA

Phone: +18156765293

Reviews

Chef Gaby Weir

Jul 7, 2022

Paid too much for a motel-like stay. I did make the decision to stay after traveling for 24 hours even though I was reluctant. The room was clean, but the rest of the hotel was very dirty, outdated and shady. I would have been happy if the price reflected the quality; this is a motel with hotel pricing.

Shelia Ellis

Jun 27, 2022

Nice clean friendly staff. Breakfast is served with the best pancakes. They have a jacuzzi and a pool.

Christin Shouse

Jun 19, 2022

The first night the bed broke and the dogs next to my family barked frequently throughout the night. The next day when my husband Inquired about maintenance fixing the bed, he was told they wouldn’t be able to fix it until Monday. When my husband asked why housekeeping hadn’t cleaned their room he was told they no longer do that due to Covid. He asked for someone to come and take the trash and to provide fresh towels and was told housekeeping had left for the day. It was 3 o’clock. The final straw is when my family woke up with a bedbug in the bed. Immediately we called the front desk, and Lisa, who was a real peach dismissed me. The solution was for us to just leave the hotel and not deal with the actual problem at hand. My family gladly left that hotel, however the bed or room was not properly sanitized, steamed, nothing was done. When I called back later that night to speak to a manager, Bobby who is the general manager of that location, alluded to the fact that we could be making it up, because I guess a lot of their patrons do that. I had to send in a picture of the bedbug to prove it, because Lisa made no comments within our account. Shocker! So to the following family’s who stay in room 318, check the bed and sleep tight. Those bedbugs will bite.

Joan Frie

May 8, 2022

Good place for the price. Bathroom looked updated but could use a different light. Too dark to put contacts in and makeup on. 2 homeless people outside the front door and spent time inside talking to the desk staff and getting coffee.

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Questions & Answers

Can you ride the elevator without staying at the hotel?

Bradley Mason | Mar 22, 2020
Nancy Vaglica | Mar 23, 2020

of course I hope you have fun riding the elevator

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Are you pet friendly

lois keeler | Mar 23, 2019
Sally Du Bois | Mar 24, 2019

Not sure

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There is an indoor pool with hot tub. I did not see a fitness center nor am outdoor pool (though it is early March) I think the indoor pool was misclassified as outdoor

Seymour Fields | Mar 23, 2018
Eddie Leasure | Mar 24, 2018

There is no fitness center there, however, they allow you to use the fitness center at the Best Western next door. Both those hotels are owned by the same owner

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