Bounce Kraze

Trietia Smucker

We had a great experience our first time coming to Bounce Kraze last year. My children wanted to come again so I looked online to see if they were open Sundays - they were! They also advertised a Sunday evening family discount - $19.95 for four jumpers from 6-8pm. We waited till 5:30pm, made the trip, got everyone out of the vehicle, etc. When I explained the deal to the cashier she said she was new and hadn’t heard of it. She asked her manager to come over. Her manager told me that it was an old deal and she thought she had taken it down. I asked if she would honor the advertised price and she said they would not. There were no other deals comparable. At this point, my kids already had bracelets on and were ready to go. I paid over twice as much as I was expecting to pay for only two hours of jump time. Really disappointed with this experience.

Brittany Skinner

Always have a great experience! Friendly staff and fun for the kids

Amanda King

I was watching my daughter go down one of the bounce house slides, when she let out an ear piercing scream. I ran over to her and her leg was caught IN the inflatable slide due to a foot long tear (that she did not create). Her entire body was literally halfway in this tear, she was hanging sideways by her thigh screaming in pain. I even struggled as an adult to get her out of it, that's how insanely big it was. I totally understand that we sign waivers and what not, and if my child did a front flip or something crazy and caused her own injury.. but this is downright negligence. It caused an instant several inch bruised scratch on her leg and redness to her thigh.. How can you have such a beat up bounce house (which is 95% of your business) be up and running as one of your main attractions? I never thought as a customer to inspect the equipment, because shouldn't that be a basic daily task by the business? Especially with young KIDS?! This tear did not happen overnight, and even if it did, it should have been repaired prior to opening this morning. Shame on the owners of this business. I would never take a situation out like this on an employee, and she did the best she could with what she had to work with. She offered first aide and slushies. She even tried to refund my money, but was only able to do so with a gift card. Like I would EVER come back there. Do better!!

Mehgan Abdelmassih

I appreciate the hardworking employees there.