Central Florida Eye Specialists

Pria Patel

The doctors are great, but office staff are horrible. I called to cancel an appointment for my grandfather they charge me a no-show fee of 25. I called and left a message to cancel an appointment. My whole family goes to this facility, and we will be changing. When you leave messages on general mail box I don't know if they check it or not. But when I complain my concern to office staff they did not do anything about it.

mary proctor

Good people working there.

Lorraine Albino

I had Appointment October 15 1015 am call because location I had was 2716 rebbeca dr. Orange city. But the message they send had no address. I call and the young Lady answered phone was very rude. She mentioned date reschedule . She in rush hang up. Before this happened I ask can you tell date again she seam anode that she had repeated her self.

Roasted Rabbit

This “doctors office” is a factory and entire front desk staff is slow and incompetent. There were a lot of red flags from the moment I arrived but the biggest one was that they actually pulled a bait and switch on me. I had been calling ophthalmologists all over my area trying to make an appointment as soon as possible. I called this place and specifically asked to see the OPHTHALMOLOGIST. I had just seen my optometrist 2 days prior. I was told I would be seeing the corneal surgeon and they had an appointment next day in the afternoon. I called off work, drove an hour and a half, and even wrecked my car to come to this appointment and I was seen by the wrong doctor! I waited 30 min for the technician to do the refractive eye exam with me and dilate my eyes. She asked me why I was here. I told her how I needed to see the ophthalmologist. And she never spoke up and said Dr Chih is not. If she would have been honest, I would have gotten up walked out and asked for my money back. She just said how I’m in very good hands and she’s a wonderful doctor and she does all of her eye exams, etc. I found out that I didn’t see the ophthalmologist when I got home and started researching this place and read about the doctors. I immediately broke down crying. I’m absolutely livid. I called my parents who are both MDs, and they think this is absolutely unacceptable. I will never come back here again, I wasted my time and money at this place and you better believe I would leave a negative review. And another thing I want to add is after the technician dilated my eyes she told me to wait in the lobby which was bright and I couldn’t see. It was very uncomfortable. The whole experience was terrible and I spent more time waiting then I did with the Dr Chih. Wish I had more patience and never bothered with this place.