Address: 339 N Elm St, Torrington, CT 06790, USA
Phone: +18604967326
Sunday: Closed
Monday: 8AM–4PM
Tuesday: 8AM–4PM
Wednesday: 8AM–4PM
Thursday: 8AM–6PM
Friday: 8AM–5PM
Saturday: Closed
Nancy Schaller
This credit union is absolutely ridiculous! 3 times an acct was locked for no reason. The individual is handicapped, it is very difficult for him to get out and we had to go inside for no good reason. They had zero explanation for why it was locked. Then they come up with this reason. It was locked because he made a purchase from Great Britain. Really a purchase from Great Britain locked his acct! How can a purchase lock his debit acct! Previously it was locked 2 other times. They never have an explanation, never I am sorry, never it was our fault just rude ! Completely not owning up to anything. The people that work there dress like hey I am hanging out at home. It is by far the worse financial establishment I have ever been to. My accts are not there and not a dime of mine will ever be there. After the 1st of the year my cousin is changing his banking establishments. This place is awful looking, rude tellers and the President was of zero help. Anyone looking for a bank there are so many others do not put your money into this bank. Again the person has MS, he has trouble walking and Friday he called to check his acct and was told he was good to go out to dinner and shopping. Oh ok I take his card go into a store it was declined 4 times. It is embarrassing, no I am sorry , we know how you feel. Treated us like no big deal! Again DO NOT go here!
Harry Coon
Picked up new debit card. Wasnt activated and pin was wrong! WTH!
Dailinda Carmichael
2 stars because I got very low rate for my car loan 2.9 otherwise it's 1 star .Employees are rude they have this close net attitude everyone else is outsider. They need more training at least pretend to be nice and smile to people coming in to the bank.
April Massey
I normally don’t write reviews.. but .. I WOULD NEVER EVER RECOMMEND THIS PLACE!!! COMPLETELY RUINED MY CREDIT SCORE BECAUSE OF A CARELESS MISTAKE MADE ON THEIR END.. HERE I AM 7 MONTHS LATER COUNTLESS HOURS SPENT TRYING TO FIX THE PROBLEM THEY CREATED ONLY TO BE IN THE EXACT SAME POSITION FROM WHERE I STARTED.. SUPER DISSATISFIED AND DISAPPOINTED WITH THE STAFF AT NWHCU. TAKE YOUR BUSINESS ELSEWHERE!!
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Yes, There is always at least one notary on at all times!
Loans are Based of of Credit History and Current Employment. They do offer Options for credit building loans, such as a Shared Secured Loan or Shared Secured Credit Cards
Northwest Hills Credit Unions interest rates are very competitive in the vehicle market. Current rates could be found on their website. As of Today 8/26/2020 they are as low as 2.74% for New and as low as 2.99% for Used Vehicles. Credit Score and Age of Vehicle may effect these interest rates
Unfortunately, Northwest Hills Credit Union Stopped with any home lending a few years ago. Although if you go to the website on the left hand side you will find a tab for online mortgages through a partnered company.
You can log into your account online, through our automated phone system or our banking App. if you have any issues contact a Member Service Rep. and they can help get you set up for these features.
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