Address: 889 Adirondcack Way, Central Valley, NY 10917, USA
Phone: +18459283892
Sunday: 12–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
Orlando Williams
It was a very good experience I really appreciate the good customer service. I was treated like family I would definitely refer Woodbury Kay Outlet thank you again 😊😊
Bri Moore
Unfortunately my family will no longer me shopping at this store and I will not be able to recommend it to friends either. I felt like the employees make it uncomfortable when you are trying to just get yourself educated before making a purchase. The one guy seemed knowledgeable but is so slow with everything and pushy. I don’t want someone to be taking up so much of my time trying to use technology. It appears they can’t acquire or hold on to any decent talent. For how much they are charging for mass produced jewelry you would think the company could have some actual efficient and patient staff. I saw another persons review about an employee giving off anti semantic vibes and I believe it. I saw employees snickering to each other after a hasidic family left the store and talking about how that family is a bunch of cheapskates!! The one employee with blonde hair spent a majority of the time talking about herself, her husband and her previous job. My mother has had problems in the past with an obviously inexperienced jeweler continuously messing up her jewelry that was in the repair shop for weeks and then the jeweler was so rude and had no customer service experience at all clearly when trying to defend her poor craftsmanship!! So yeah this was just the straw that broke the camels back for me and my family.
Laura Smykla
Staff member, (initials "DQ" ) is very friendly takes as much time with you to get you exactly what you want.
Benjamin Long
The worst shopping experience ever the Repair Shop is incapable of performing proper repairs. The two associates on duty were arrogant and tried hold my items even after they were paid unsatisfactory work. I only paid it to get out there because the associates were trying to engage me as if they wanted a confrontation. I served two tours of in the Persian Gulf to be treated this way. African American shoppers be aware ...If I could rate it lower I would. I've been a long time customer but I'll never stop into another Kay's
Thanks! Your review is awaiting moderation.
Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.
Yes, Kay Jewelers Outlet can appraise jewelry regardless of where it was purchased. Kay Jewelers Outlet offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers Outlet’s website.
Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.
Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet can professionally clean jewelry for free.
Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, diamond trade-ins purchased at Kay Jewelers Outlet are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.
Yes, Kay Jewelers Outlet can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers Outlet can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, Kay Jewelers Outlet offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.
Kay Jewelers Outlet can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.
Yes, Kay Jewelers Outlet can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
No, most Kay Jewelers Outlet locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.