Frontier Communications Corporation

Category: Internet service provider in Norwalk, Connecticut

Address: 401 Merritt 7, Norwalk, CT 06851, USA

Phone: +18009218101

Reviews

Keith Collier

Sep 28, 2022

Currently on day 30 of outage. Most undependable company I've ever done business with. Ineptitude is their motto.

Victor TorresLopez

Sep 24, 2022

I just got frontier, switched from another fiber optic company. A truck took down the fiber lines for me and some neighbors. All my neighbors got the internet in a matter 24hrs. My estimate with Frontier is a week and is being 2 days already. IF YOU WORK FROM HOME OR HAVE A BUSINESS DO NOT USE FRONTIER!! UNRELIABLE. And they plaedge to the CT attorney that they will have a better service. Definitely reporting this.

joel nann

Sep 22, 2022

Great prices great staff 👍 couldn't have been nicer 👍

Tom Marsh

Sep 10, 2022

Frontier internet service was absolutely terrible for 3 years. Oversold the capability and never invested in the infrastructure to support the contracted speeds. Wasted customer time by manning tech support with well-mannered but ineffective personnel who had no ability to solve the problem. When field techs came they would run tests and determine that the problem was not with modem etc., but rather upstream "congestion". If you have another option you should try it as this company is not only behind the curve with delivery investment in network, but has also carried on a deceitful practice of acting like they can solve problems that they know they can't.

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Questions & Answers

Can I visit Frontier at Merritt 7 and speak directly with the Pres. of your Corporation, John J. Lewis or the Chairman, Pamela Reeve regarding my incorrect billing ? This is the last step before I go on Channel 30 news and sue your company.

john pauw | Oct 8, 2019

Deborah B | Oct 8, 2019

Uhoh John has had it! What did they do John? I've had Frontier now for about 3 months. What am I looking forward to?

Is it NORMAL for a company to schedule an appointment BUT never put it in? SO you waste your day waiting and NO ONE shows up?????

Jen CP | Oct 8, 2019

Paul Pires | Oct 7, 2020

Yes it seems normal for Frontier. They did the same thing to me twice already. No show no call Monday and Wednesday. Same thing, you talk to a representative to schedule an appointment only to later find out the order was not put through to dispatch! I have no choice but to go back to Cox.

Can you tell me why I should pay 63.00 a month plus payments for and install fee when in fact I not getting the internet speed I was promised, the service has work four days out of 21 at the proper speed , I have wasted 8 hours of my life talking ,

Robert Dalton | Oct 7, 2020

Frontier Communications Corporation | Oct 7, 2020

Good morning, Robert. I'm sorry to see that you are unhappy with your current speeds and the cost involved with your allotted package. I understand that you've already worked with us regarding your concerns but if you have any further difficulties that we can address for you, please reach out and let us know. We can be contacted at anytime, 24/7, via Facebook messenger (http://m.me/frontiercorp) or by way of direct message on our Twitter profile (https://twitter.com/askfrontier). Thank you in advance for your time and for allowing us to be of service. Have a good day in the meantime. ~Eva

Can you pay your bill at this store

David Perry | Oct 8, 2019

Rudy Philippus | Oct 8, 2019

I believe so!

Where can i return some equipment?

sandra alastor | Oct 8, 2018

Linda Flinn | Oct 7, 2020

I don't think it matters Frontier is filling bankruptcy in March 2020

Do you work with tivo.

Rob Laplaca | Oct 8, 2018

Stamatios Lahaniatis | Oct 8, 2018

I have a DVR

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