Address: 1 Home Loan Plaza, Warwick, RI 02886, USA
Phone: +18002231700
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Rod James
Pretty sure they keep your loan records on a card and update with Pencil in case they want to change it. Stone age technology. They reject payments for unknown reasons and send no notification until you are past due. No auto pay option. Worst lender I have experienced in years.
eve pires
Great great rates. It was a pleasure doing business with them
Justin Alloway
I wish I could give them no stars…. I worked with Steven Breault. He was fine to work with but he overly underestimated the time it would take to approve and close the loan. Then I had to check in multiple times to get updates. Finally we got the approval and had to pay off a couple things as a condition. No big deal. It was handled within 24-48 hours. Then their underwriting manager gets it and denies the loan. I don’t know how they can do that after their underwriters approved it and we were told, in writing, that it was approved. Well, I decided I would write a nice email to Brian Harvey who denied it and ask him to reconsider. Well, clearly that wasn’t going to happen as I didn’t even get a response. I guess I should have known after Steven said that he argued my case by that he (Brian) wasn’t hearing it. Do yourself a favor and stay away. I’ve found another company who said they were trying to put me in the wrong type of loan anyway!
cheryl Carlton
5-11-2022 I received a call from Home loan bank, stating my November 2021 payment wasn't received. How's that possible when I pay two months ahead and my bank statement clearly shows the payments were made, not to mention that representative aren't giving their sir names, so you know who you're speaking with or can send correspondence to, is this how Home loan bank conduct business? Food for thought straighten up the your procedures if not you're going to lose clients.
Thanks! Your review is awaiting moderation.
Hi Mary, Will you please provide the best number to reach you at so we can help resolve this for you. Thank you!
Hi Elizabeth, Our compliance team has been looking into this and are unable to find information in the system. If this issue is still unresolved would you please provide the best number to reach you at. Thank you!
Good morning, We did not acquire Ethic Bank. However, we did take on loans for servicing. Please let us know if we can answer any other questions. Have a great day!
Hi Yvonne, please call us at at 401-739-8800. For customer privacy reasons, we can’t discuss your acccount information in a public setting such as Google Business.
Hi Yvonne, I’m sorry, I don’t see a question posted from you on our Google Business account. If I had, I would have directed you to call us, 1-401-739-8800 during regular business hours, 9 AM - 5 PM Eastern Time, Monday - Friday. To protect customer privacy, we do not discuss account information in public forums such as Google Business.
Hi Amanda, not sure of your time zone; our phone lines are staffed during these days and hours, Eastern TIme: Auto Lending (401-773-9610), Mon. - Th., 8:30 AM - 7 PM; Fri., 8:30 AM - 5:30 PM; Sat., 10 AM - 3 PM Mortgage lending, Home Improvement lending, Commercial lending (800-223-1700), Mon.- Fri.: 9 AM - 5 PM Loan servicing and support (401-773-9610): Mon. - Fri., 9 AM - 5 PM Retail banking - Warwick, RI branch (401-732-1991): Mon. - Fri., 9 AM - 5 PM; Sat., 9 AM - 1 PM Retail banking - Providence, RI branch (401-272-5100): Mon. - Fri., 9 AM - 5 PM We are closed on Sundays, holidays, and have had to close early a few times this winter due to inclement weather.
Home Loan Investment Bank 2 Altieri Way Warwick, RI 02886
Hi George, Please call and ask for our loan servicing department, (800-223-1700), between the hours of 9 AM - 5 PM, Eastern Time, Monday - Friday.
Hi Jim, Please call our loan servicing department, (800) 223-1700, between the hours of 9 AM and 5 PM, Eastern Time, Monday - Friday.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.