Loro Piana

Category: Clothing store in New York

Address: 748 Madison Ave, New York, NY 10065, USA

Phone: +12129807961

Opening hours

Sunday: 12–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Ariel mahgerefteh

Oct 2, 2022

Bought two pairs of open walks. Love them. Fantastic customer service from Veronica.

Andy Rakoto

Sep 29, 2022

I am a big follower of this brand, quality is impeccable. This store is great as well, one of the largest in the area. Store experience was as expected.

Joshua Davis

Sep 11, 2022

My experience at this LP with the client advisor named Tara was exceptional. She listened to what I wanted and efficiently helped me find the right pieces while suggesting some things I actually liked more. We all know Loro Piana is the best, but she made my visit.

Lucian

Sep 9, 2022

Very rude service! A few days ago, I bought a product from the store, when I walked out, I needed to talk with the salesman so I called the store, someone answered the phone, he left the phone looking for the guy and came back very shortly telling me that the guy was not there and asked if I needed him to call back, I said that I just met the salesman a few minutes ago..The guy on the phone stopped me and said : "Do you want me to call you back or not", very rudely and impatiently. So I decided to come back to the store, and as soon as I entered I saw the salesman was just there! I doubted if the guy who answered the phone did really look for him or was offhand with me. Good products but really vulgar service.

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Questions & Answers

It is necessary to have an appointment?

Odette Quiñones | Oct 6, 2020
Joseph Abrahante | Oct 6, 2020

It is not necessary but if you have a sales person that youd prefer to work with, its recommended. Appointments are catered to the wants of the client and help for a more personal and fun time.

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Why do the baby cashmere coats fail after just two seasons? Is the fabric just too soft for regular use? Mine is unwearable after just two seasons.

R. H | Oct 6, 2020
Gert Kopera | Oct 6, 2020

It is rather precious and fine fabric indeed. From my experience, 2 to 3 seasons seems about right for Baby Cashmere on a pullover. But beautiful stuff nevertheless.

Hello, Can I get the tracking number for my sweaters, they should have been shipped to Cynthia Gunn at 1651 Waverley St Palo Alto, CA 94301. Thank you, Security

Editor Editorcc | Oct 7, 2018
TED GEE | Oct 7, 2018

I believe this is a public questionnaire/answering for people who have been to Loro Piana. So u may want to delete ur info. Employees of the store don't see or reply here unless of course they have google+

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