Chamberlain Septic & Sewer

Sarah Henning

I would not recommend!! Met with Dean for a quote on a new septic system in June....needing the new system by mid September. He assured me that was plenty of time & strung me along for months without actually committing to a start date. I called & texted almost weekly to follow up, always reassured I was on the schedule. Come September- he stops answering my calls and now I'm set to start a whole house renovation which will need to be delayed to find a new company. Not reliable!!

Tracy Wheaton

This is one of the worst companies I have ever worked with. It took several days to even make an appointment. I was told I'd get a call back, but never did. They scheduled an appointment almost a week out and then didn't bother to show even though I had told them I was worried my tank was backing up. When they called to tell me they wouldn't be coming, I was told they could book an appointment another 5 days out! I told them that was unacceptable. After being placed on hold, I was told they would be there. Then not half an hour later I received a very rude voicemail from the owner, Dean, saying that they'd be there the next day. Granted it was a very hot day... I definitely didn't want his employees to overheat. I understood the need to reschedule. I had problem with the fact they were trying to reschedule for 5 days out instead of making me a priority and for the rude voicemail I received. Once the truck drivers actually came, they couldn't seem to get their truck to pump right, they dug extra holes in my yard (my husband had already dug it out), smoked in my backyard. They had the nerve to charge me for digging the extra hole that they didn't use and for an additional hour of labor. Overall this was a terrible experience. I do not recommend this company to anyone.

Divert Living

Called multiple times, The owners son came out to pump our tank and inspect it. Said he knew us and was very friendly until it came time to getting a quote. Day after day we had to call and try to get a response. Unfortunately they didn't seem to interested in helping or giving us a quote. When we finally got the owner on the phone (dad) they said give me a minute and quoted us $2500 with out even looking at it like the son said they would the next day. I asked why was the price so high he said i'm not digging anything by hand when the son said it would be dug by hand and would be relatively cheap to fix. Clearly just lack of communication, and knowledge when it comes to customer satisfaction and pricing.

Carol Hutkowski

FANTASTIC SERVICE when our septic backed up. They responded promptly and problem was quickly solved. Highly recommend this professional and competent company. Can't thank them enough for responding and fixing a very uncomfortable situation.