Waverly Job Center

Category: Employment center in New York

Address: 12 W 14th St, New York, NY 10011, USA

Phone: +12126209890

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Rafael Pérez

Jul 28, 2022

Very attentive service overall.

Nathan Gonzalez

Jul 12, 2022

Took about an hr to get services

Leopold Villegas

May 5, 2022

These people at this location, are very unprofessional and rude! They don't do anything to try to help you at all!

Ramon Reyes

Mar 7, 2022

It is a Federal office

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Questions & Answers

Has anyone ever had a good experience at this place ever? I know it's not a night club or amusement par, but can't the workers try to be a little more empathetic to the fact that the clients who come there are often in desperate need of help?

Edward Douglas | Oct 7, 2018
Sherry Pearman | Oct 7, 2019

They re 2 me great staff Ms.bakare Mr Belle Mr. White the supervisor Mr Clarence QuickMs reyes they work i have talked2 mr.white glad hes a supervisor. He does he job supervising the place excellent hes organized

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I had cash pending and i called to check the day of, nothing was pending and there wasn't any cash. Why would they do this ??

NYKALI | Oct 7, 2018
NYKALI | Oct 7, 2018

Found out I didn't complete some survey

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I need to return some paperwork. Can I send it to y'll without coming in person?

Roc Newyork | Oct 7, 2019
Jasmin Marie | Oct 7, 2019

There is an app that u can use and you can submit any paper work that's needed. Its called NYC HRA document upload. HOPE this helps 😊

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Good morning I applied for F's on December 15 2017 I was given 287$ F's an I told I would know something with in 45 days if my case was active March NOTHING all way to 20 it was active but someone didn't do their job now it's April again no show does

Kiea Jones | Oct 7, 2018
Myles Long | Oct 7, 2019

You came in and got emergency $287food stamps the same day, yet you still want to complain. Try getting that type of service anywhere but New York.

I am a resident of DHS shelter and have been moved to a different location. My address is still my previous shelter in the HRA system. Can I go to any HRA center and change my address or must I go to waverly place where my case was first opened?

Ash Katchem | Oct 7, 2018
Carolyn Pedersen | Oct 7, 2018

I'm in a shelter my case is active at another hra office how do I change my address

Are they open Saturday

Dolores Lora | Oct 7, 2018
Myles Long | Oct 7, 2019

Only for people who have recertification appointments.

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Can I recertify on Wednesday

DAME HOLLOW | Oct 7, 2019
Rachel M | Oct 7, 2019

You are better off doing it online. The past two weeks they have been having people wait all day and evening then sernding people home and telling them to come back the next day.

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What floor do I go to for the one-time shot deal

George Torres | Oct 7, 2018
Rachel M | Oct 7, 2019

Under what circumstances do they approve one shot deals? I am moving soon and need help with my first months rent and security deposit

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I just applied for food stamps and cash today when will I receive my food stamps mr.karpman told me check around 3:00 pm still no food stamps what should I do

Lyndell Cooper | Oct 7, 2018
Darlene Jones | Oct 7, 2018

Working in the system, i know that there are sometimes glitches within the system that we are not aware of until the clients make us aware. Call the worker that handled your case and let him/her know about it. Also, Lyndell is my sister's name. There are very few people with that name.

Is this where the Waverly job center does the IDNYC cards

Adrian Frons | Sep 6, 2022
Josue Gonzalez | Sep 6, 2022

This building is closed for good. 109 e16th st is for IDNY.

What avenue is 12 west 14th street on

Adrian Frons | Apr 9, 2022
Dave González | Apr 9, 2022

Right between 4th and 5th Avenues that’s just the name. HTH

Good day Can I get a replacement EBT card here ? If so can I do it any day or time. T.y

I Sanchez | Oct 6, 2021
Jergbo P. Jergbo | Oct 6, 2021

Actually you can't get an EBT card here instead, you have to visit the center in Brooklyn. 404 Pine St, Brooklyn, NY 11208

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Are they open on memorial day, Monday the 31st 2021 ?, if so, from what time.

knowthyself | Oct 6, 2021
Joseph Alex Martin | Oct 6, 2021

No. It's a federal holiday.

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Why is there no director for client's conscience. The posted number is always voicemail.. butthey always insist that we call. Please be more detailed with co text information please.

S.L TILLMAN | Oct 6, 2021
Daryl Manson | Oct 6, 2021

Sorry I dont know was there 1 time with a friend

I was standing at 12west 14 street and could not find it? Does anyone know the actual number of the building....

Tammie Tate | Oct 6, 2021
Almeta Mccrae | Oct 6, 2021

The bld is 12 it next to the dunking donuts you will see a line of people. Theres another line behind them but that's for covid testing. 2 or 3 doors away from sinking donuts is where 12 west 14th street is. Between 5th and 6th avenue

Can i get a temporary card here?

Aaliyah Robinson | Oct 6, 2020
Mario Marshall | Oct 6, 2020

You definitely can, just bring your patience.

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Can u get ur I'd card here? If not where than

Jessica Martinez | Oct 6, 2020
dagoat Brooks | Oct 6, 2020

No the are going to tell you to go to Brooklyn center

Is hrs open on Christmas Eve of this year

Jayjay Hendrix | Oct 6, 2020
Junior Soto | Oct 6, 2020

The office closes at 5 PM on Tuesday the 24th and on the 31st. The office is closed on Wednesday the 25th and the 1st

Until what time can i go to get a replacement benefit card

Marta Olmedao | Oct 6, 2020
Junior Soto | Oct 6, 2020

You don't get a replacement card on 14th street. You have to go to 109 east 16th street and the latest you can get there is 7:30

Are they Open on Saturday if so what time??

victoria sutter | Oct 6, 2020
cyndi lee | Oct 6, 2020

Sometimes, it would be by appointment only.

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Can I get a new card in the mail

Zoraida Ocasio | Oct 7, 2019
MaryAnn Simmons | Oct 7, 2019

You could get one the same day

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What is this centers fax number?

Janae Brown-pardo | Oct 7, 2019
Bombay Lee | Oct 7, 2019

No use in having it you'll never get thru to them its a waste of time your best bet is to go down there

Can I apply for a cash assistance case on a Saturday

Lisa Deroche | Oct 7, 2019
Ossie | Oct 7, 2019

Not anymore

I lost my EBT card can i just go there and tell them an i would get a new one that same day? Ahhh

Marialets Jaquez | Oct 7, 2019
Krishna Home | Oct 7, 2019

If you live in Manhattan go to 109 east 16 st street and get your EBT card the same day. There's another center in downtown Brooklyn on Schemerhorn st. Make sure you have photo ID (drivers license or passport) and social security number available.

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Can I recertify on a Wednesday

DAME HOLLOW | Oct 7, 2019
Alain Jean-Bart | Oct 7, 2019

Yes

If my snap case do I would I have a case worker in the Department that'll assist me in my processes?

Wendell Wallace | Oct 7, 2019
J K | Oct 7, 2019

Yes, that's their job assuming you are elligable

I have to recertify do i have to go back to the same center are can I go to a new center that I live by now.

DAME HOLLOW | Oct 7, 2019
laurex reece | Oct 7, 2019

Go back to old center with proof of new address

I was approved for Fheps and given a voucher, so I was able to move out the shelter. I moved in on March 13th, 2018 and by July 2018 4 months later they stopped making payments. They will restore the payments but has this happened to anyone else?

Jessica De La Cruz | Oct 7, 2019
Bush Master DABOSS | Oct 7, 2019

How can they just stop payment

Can you pick up a new ebt card on Saturday

elaina aaron | Oct 7, 2018
dominic graham | Oct 7, 2018

No you can't

How can I upload a document to my worker from my mobile phone

Theresa Simmons | Oct 7, 2018
Edward Douglas | Oct 7, 2018

There is an APP called Access HRA which I have for my Droid so I imagine it must be on IOS as well. Just log in using your log in info from the website (Email address/password). From the menu choose "Upload" then the "+" sign, hit Accept then choose your case (Food Stamps or Cash Assistance or whatever) then scroll through the list until you find the best description of the document you want to upload. For instance, "Social Security Number" if you want to scan your SS card, then hit "Next" take a picture of the document and follow the instructions to upload. You can do this as many times as you need to for the various documents.

Does anyone have numbers to case workers

Terry Clarida | Oct 7, 2018
Ilene Ewart-Drake | Oct 7, 2018

You can't get a number to a case worker unless you are already a client, once you are interviewed that person becomes your worker and you will be given there name and phone number!

When going for recertification do you speak to a person or on the computer

Twanna Vincent | Oct 7, 2018
Jessica De La Cruz | Oct 7, 2019

A Person.

It's crazy how you in a shelter to try and get a place or help for them to take away your cash assistance from $91.50 to $22 dollars what am i going to do with that

shirley allen | Oct 7, 2018
azhenay ingram | Oct 7, 2019

Get a job.

Are you open on saturday

Charles REID | Oct 7, 2018
Jose Flores | Oct 7, 2018

I've gotten an appointment on a Saturday im assuming they are

Hi, good morning I have a question, waverly is my job center and I wanted to know if I have to go there for a one shot deal or I can go to any other center.

Omayra Figueroa | Oct 7, 2018
Darlene Jones | Oct 7, 2018

Yes, you have to go to the center that you are assigned to. If you go anywhere else, you will be wasting your time because they will send you to the one you are supposed to be in.

Disabled. Scooter. Can i get home visit

Jim Power | Oct 7, 2018
Darlene Jones | Oct 7, 2018

Yes, you can obtain home visits if you are disabled. Call the main number and request home visits. They will give you the number to that department. Good luck to you.

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