Orange & Rockland

Category: Electric utility company

Address: 71 Dolson Ave, Middletown, NY 10940, USA

Phone: +18774344100

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Ann Ferrara

Oct 5, 2021

I called a multiple times & no help with my problem they just made it worst by cutting trees & leaving them on my lawn for almost 2 weeks. If there was another company I would switch over to a new company.

Joseph Glasgow

Nov 25, 2020

can't get a real person to talk to about bill or get balance info

John Syzlack

Aug 6, 2020

Prioritizes cities over towns to fix outages, so if you live rural, then you are out of luck. Doesn't offer reimbursement for lost groceries. The 'customer service' hits you with an 'I don't know' response to questions about when outages will end, no eta aside from when it's so far away that your life is ruined, (this one is claiming it will take 5 days). This is the problem that occurs when a company has no competition.

Barbara Zellmer

Aug 5, 2020

Two O&R vehicles assessed the dead thin tree that caused the power outage on my block and still not resolved. No power and no trucks in sight and we're losing a whole refrigerator full of food. Who's going to reimburse us for this loss? Yet, if you can't pay your utility bill they won't hesitate to shut you down. Everyone around our block had their power restored and we're still waiting.

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Questions & Answers

How do I report power outage

Mei Bar | Oct 4, 2022
A Google User | Oct 4, 2022

You probably have a smart meter in which case they already know about the outage.

I am thinking of leasing a space from month to month. I have to pay my own electric. I dont know how temporary it might be just 6 months. Can I be on a month to month plan for electricity or do I have to do a year contract?

C Byrd | Oct 6, 2020
Bryan Martinez | Oct 6, 2020

Call them to find out

Would like to know why my electric bill is so high in the winter. I use a wood stove to heat my home all winter. Every year this happens with increased electric bills in winter. I have less electrical drain in the winter, No AC, No pool pump on.

Tom Steixner | Oct 7, 2019
Jeepers 07 | Oct 7, 2019

If your hot water heater is not inside the house it may be that it's working much harder to keep the water heated. Mine was under the house and I found that even with wrapping it the hot water heater struggled to keep up with demand in the winter. I'm not an expert, just putting an idea out there.

Who is responsible to remove dead trees next to Power Poles? Next to the pole not between poles.

MG Helpline | Oct 7, 2019
Venison Eater | Oct 7, 2019

The home owner

can I pay my bill here

Maria A. Dellasandro | Oct 7, 2019
Nathan Hoyt | Oct 7, 2019

No

how can i find out when repair might happen at my house in New Hampton today?

Tom Denny | Oct 7, 2018
Adrian Tymczyszyn | Oct 7, 2018

You can check the O&R outage map online.

Can I pay my bill here

Dee Hocutt | Oct 7, 2017
Azzy knowles | Oct 7, 2018

can i pay my bill here

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