Address: 908 Spring St, Fort Wayne, IN 46808, USA
Phone: +12604241640
Sunday: 12–8PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
1 man 1 comment
Quoted 40 minutes on the phone Arrive 40 minutes later "It's not quite ready yet but I can take your money now.. $27." Paid $27 "It's actually going to be about 10 more minutes.." (after not getting a tip) Wait 10 minutes in my car... nothing happens... Go in after 20 additional minutes "Your pizza is ready... I was going to bring it out but I'm lazy.." I was the only customer the entire 20 minutes... Garbage service
Kevin Kreienbrink
Worst experience I have ever had for pizza being picked up. I Ordered two pizzas at 5:00 PM and arrived at 6:00 pm to be told one of my pizzas was given to someone else. We waited another hour and 10 minutes to get both pizzas only to realize one was burned on top. The manager gave us an $8 credit for a burned pizza and waiting an hour past our 6:00 pm pickup. The other pizza sat on the stove for that hour and was like rubber. As you can see in the picture one was cooked well and the other burnt. Synopsis: waited an hour and 10 minutes beyond when we were told the order would be ready, for a burned pizza and the other was like rubber. Lexy’s dropped the ball in every category. Once we got home and realized the one had sat for over an hour and had burnt cheese, we called to see what they could do. The manager refused to do anything besides make us a new pizza but ONLY if we drove back across town and brought the pizza back. Our entire evening has already been ruined. We do not want to drive back there. He refused to offer any other solution. Unbelievable. Refused to even offer a new pizza at a later date. Nothing.
Chad Warner
American style pizza that is loaded with toppings. We also tried the bread sticks which were covered in melted mozzarella cheese.
Angelita Gomez
It's usually really, really good but last night it was burnt way beyond saving & what i thought before agreeing to take it. They was about to close and they refused to replace it at a later date & sent a smaller pizza free to make up for it but the original was a waste of money, no one could eat even 1 pc. Really disappointed in them, being I wanted my Mom to try it after talking them up so much and I only order from there now & then being the pizza is expensive but usually worth the money. It should have never left the store this burnt!
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Face masks required for entry. Employees required to wear face masks and gloves. Marked off social distance waiting area. Multiple hand sanitizer stations on front pick up counter.
Have them packed with dry ice
No unless Uber eats or waiter or door dash process it
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