Address: 1400 E Franklin St, Chapel Hill, NC 27514, USA
Phone: +19199675128
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 8AM–12PM
Benjamin Whiddon
Worst customer service ever. The manager named Taylor is very rude and will threaten customers. How do I know? Well she threatened me and guess what we wasn't on a recorded line how convenient. She also hangs up on customers. Good luck
Mallory Hill
Great Experience! Check-in was smooth and pleasant. I needed to extend my rental - super easy. Drop off was fast, and I received awesome customer service.
Maddie Bevitt
My car was in the shop following a minor accident and each time the shop pushed back my pick-up day (3 extra days), the team at the Chapel Hill Enterprise was courteous in extending my reservation and working with me to manage costs. Everyone I spoke with there was positive, friendly, and kind from start to finish. Thank you for providing excellent customer service and making a stressful situation a little bit easier!
Tierra Cash
This Enterprise has such amazing Customer Service. Christopher James and the team did an excellent job of meeting my car rental needs. It was a last minute rental and the surrounding areas were sold out, however, they were able to get me inside of a vehicle, rather quickly. They were friendly, patient and understanding. I can tell they really value customers at this Enterprise location. Such an awesome experience renting from this Enterprise. If you are looking for a rental and excellent customer service, choose this Enterprise location. You won’t be disappointed!!!!
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It depends on the time you pick the car up. For instance, if you pick the car up at 4pm and don't return it until 7pm at the end of the rental period, you might be charged for an extra day. Pick it up at noon on one day and return it at noon two days later and you are inly charged for two days.
They will make it happen, give them a call
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