Address: 551 John Deere Dr, Troy, MO 63379, USA
Phone: +16363664505
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–3PM
Kelly Sieve
UPDATE!!! This is the worst company ever. Run as far away as you can. It's just sad that you treat your Customers the way you do. We have been in this house since 2016 and still waiting for it to all be fixed. My parents shouldn't have to be dealing with all of this in a new house. So now we have water running in our laundry room door that was supposed to be replaced and the wall fixed from day one. So now the water is running under the wall and buckling the trim along with all the paint coming off of it. Also still waiting for our island to be fixed since it was put on wrong and the broken piece of wood on the leg. Along with many other things they chose to not fix like they said they would. Not happy customers at all. The house was bought the end of 2015 beinging of 2016. If there was a way to not give a star I would. This has been one of the worst experiences for my parents they were so excited for there new home. All the problems started when it came time to fix all the repairs after the home was set on the foundation. They were told to make a list of all the things that need repainted, fixed, nail holes popping, cracks in the walls from it coming down the road, cuts in the floor from it being built, to part of a bedroom ceiling not being painted, trim popping off all walls and paint pealing off walls and trim and etc. And the problems just go on for there. They have been out to try to fix the problems a few times but do more damage in the end. Starting with all white mud on all our walls and not repainting it, to putting 2 holes in our living room wall, to putting a new countertop on our island not right and breaking a piece off that needs to be replaced and fixed yet again. And then list goes on. And john the own is the one who put the holes in the wall and went off on my mom and was very rude. And then left after he did it. And hasn't been back since or has called to fixed the problem. When we have called and stopped in to talk about the issue.
Todd Young
Terrible company to work with. If you buy from them be prepared to have to get the AG involved. John, one of the owners likes to make threats then run and hide when called out for the threats. Your home will NEVER be right and they do not show up to fix the problems properly. Items paid for and documented don't show up and they continue to refuse to reimburse for those items. Marriage line issues, foundation cracks, cracks in walls. A tub that has leaked from Day One and continues to be unusable. I could go on but that would be pointless. Buyer beware, run to another dealer.
Nick Osborne
We have been in the process of buying a house from them and having them set it up. We started this in February. For months they told us we were next to get the land ready and we waited as weeks of beautiful weather passed and more excuses of why they didn't show up. Finally in June we got the house. They told us they were going to be there one day to setup the AC unit, they showed up a week later. We are now still waiting for them to finish putting up skirting so we can put something to access our front door. This has been a waiting game too as we have been told we're next for over a week. I will never recommend anyone to this business.
Helen Naused
Scoott and I had a wonderful experience with American Family Home Sales. Our sales person Jeremy Sepulveda and the crew were gr8. They were always willing tobtalj to us answer any and all questions regarding our home. It took awhile to get our beautiful new home on our site but you can't stop mother nature. I mean if we didn't have a heck of lot of rain then it was sleet then 22 inches of snow that wouldn't leave then rain again. We finally got our break. All I can say it was worth the wait. A great big Thank You to Jeremy, John, and Scott and the rest that I don't know the names of you made us very happy
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Unfortunately, we do not. You can try reaching out to Arco Distributing in St. Peters, MO or maybe try Complete Mobile Home Service in Troy, MO.
Unfortunately, we do not. You can try reaching out to Arco Distributing in St. Peters, MO or maybe try Complete Mobile Home Service in Troy, MO.
American Family Home Sales sets the homes that they sell. There are no outside contractors used for the set up of the home. We do, however, have contractors that we work with for water, sewer, electric, & foundation needs.
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