ADESA Little Rock

Kera Cochran

If I could give NEGATIVE 5 stars I would. They are very unprofessional and rude doesn’t even begin to describe the experience. The lady in charger of scheduling is a liar. They lost my own keys to my car and said the towing company had them and they did not. She refused to talk about even replacing my key fob and said she contacted the towing company when she did not. She was just worried about covering her butt and rushing me out. I was there for over 2 hours to pick up my car. My screen was jacked up. My crack in my window was huge and said that they were already like that when it got there. Huge thumbs down for how this place is ran 👎🏼

lee Evans

Very nice place, friendly employees. Extremely clean. Decent cars to auction.

BLOOD wolf

THIS PLACE IS FOR CAR DEALERS TO GET CARS AT CHEAP AUCTION PRICES AND THEN FLIP THE SAID CARS AT ABOVE BLUE BOOK VALUES. I had walked into the security guard shack and the guard was polite and professional. Knowing this was where cars were auctioned, I had asked what is this place. She had replied it is a car auction for car dealers. Very disappointed, I had walked over to the office a short distance away hoping there was a misunderstanding on my behalf. The lady at the counter asked if she could help me, so I had asked what was this place.. she was polite and professional. She responded the same and had said it was an auction for car dealers. Very disappointing. I had asked if there was a way for guys like me to participate in the auction and she said no. I was asking questions about the process of what I need to become a dealer and the lady behind the counter was very helpful in all the information. . . . A second lady in an office comes out looking uneasy and upset I'm asking these questions. Her face was turning red and told me I could get all the information from the state police. Her reaction to me had me cause to believe I should just stop and leave the Establishment. THIS PLACE IS FOR CAR DEALERS TO GET CARS AT CHEAP AUCTION PRICES AND THEN FLIP THE SAID CARS AT ABOVE BLUE BOOK VALUES. What a disappointment

Sabrina Mcwilliams

Staff is very ride. The lady who schedule the appointments to pick up vehicles hung up in my face due to a miss understanding on my finance company's behalf. I would rather pay a storage fee than deal with them, the next day I called to see if I could schedule a time to pick up my vehicle and nobody would answer the phone. Now I have to wait till Monday to be able to get my vehicle so that I can get to work and they act like they can help you at all. The better business bureau will be hearing from me.