Verizon

Category: Cell phone store in Windy Hill, Jacksonville, FL

Address: 4948 Big Island Drive, Jacksonville, FL 32246, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Eunice Harris

Oct 2, 2022

Great shopping experience

J. W.

Sep 30, 2022

The in-store experience was pretty good, but the post sale customer service is absolutely aweful! The sales associate gave me his business card with his cell and office numbers, but local store number is NOT functional, and he didn’t respond to my text messages or phone calls (the voicemail is always full) for several days. He finally texted back and said he would check on the issues, but I never heard back from him again since. I had to call Verizon online service to resolve those issues. This store needs to improve the customer service with a more responsive and caring team (at least offering a functional store phone number!).

The Vladdy Daddy Show

Aug 30, 2022

Extremely rude Manager. Hans Vestberg Chairman and Chief Executive Officer Call me. If I could give ZERO stars I would.

Gary Wegs

Aug 16, 2022

Rep was very helpful and solved the problem

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 6, 2022
Danuaile Davis | Oct 6, 2021

Yes

Why do no one answer phone to the store

DiAnca Rogers | Oct 7, 2018
clint richardson | Oct 7, 2018

When busy it rolls to voicemail

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