I was helped by LaTroya. She could not have been more friendly and helpful. Very grateful to have had such a good and easy experience with her.
I also took the road test with Paul. He was also extremely friendly and made the whole experience nice and non-stressful.
moonlight clinic
Oct 4, 2022
She was helpful to me beyond her scope!
Mike Mcphail
Oct 3, 2022
Janet was fantastic and very friendly with an infectious smile. I was really upset when i got here and i made a 180 after my experience with Janet and by extension, your branch.
Francis “herba_alaniz24” Alaniz
Sep 29, 2022
Lady at window 8 was very rude. She did not help me with my tramit, even though i had all my needed documents. Went to Hogan's location and they did what they are supposed to do.. DO THEIR JOB.
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Questions & Answers
Are any locations taking walk-in customers yet?
Dianne Moseley | Oct 6, 2020
Duval County Tax Collector - Neptune Branch | Oct 6, 2021
Duval County Tax Collector - Neptune Branch | Oct 6, 2020
It depends on what it is suspended for. If it is an insurance suspension $156.25-$506.25. If it is for tickets $66.25. If it is for child support $66.25 for one case and $60.00 each if there are more than one.
Duval County Tax Collector - Neptune Branch | Mar 10, 2022
No, appointments are not required. We recommend that you Join the Line using a cell phone number on our website before arriving at the branch to secure your place in line.
Duval County Tax Collector - Neptune Branch | Feb 8, 2022
No, we do not.
Do I need an appointment to renew a passport older than 15 yrs?
Sharon Gibbs | Jan 9, 2022
Duval County Tax Collector - Neptune Branch | Jan 9, 2022
We do not offer passport services.
Can I apply for a marriage license at this location?
michelle wulff | Nov 10, 2021
Duval County Tax Collector - Neptune Branch | Nov 10, 2021
No, that is done at the Clerk of Courts.
Are they doing regularly driving test with the instructor inside the vehicle or are they outside the vehicle? I know some dmv the instructor are outside the car.
FollowerOfTheWay | Oct 6, 2021
Duval County Tax Collector - Neptune Branch | Oct 6, 2021
At the Neptune location, the road tests are conducted with the instructor inside the vehicle.
if you need to renew registration and your license is from duval county...can you renew in st johns county?
Pat Kirsner | Oct 6, 2021
Duval County Tax Collector - Neptune Branch | Oct 6, 2021
You should contact the St Johns County Tax Collector's office. I don't believe they are currently serving customers outside of St. Johns County.
What documentation do I need to bring in to remove a name from a car title? We got divorced and the car is still in both names
steven mossbrooks | Oct 6, 2021
Duval County Tax Collector - Neptune Branch | Oct 6, 2021
The person who is keeping the vehicle will need to come in and do a title and tag transfer. If your names are joined by "And" on the title, the person who is not keeping the vehicle will need to sign the title over to the person who is keeping it.
Okay so I just completed my drug and alcohol class and I was wondering do I need a permit now or can I go straight to my drivers test since I’m 21?
Dev & Cat | Oct 6, 2020
Mario Fourway | Oct 6, 2020
No what you have to do is submit it to the dmv then wait for like three business days for it to get in their system then you have to call to the dmv to set a appointment to go inside to take a written text being that you are over 17 you won't be able to do it online or home
I scheduled an appointment time online a while back and received text message confirmation for it today saying my estimated wait time is 42 minutes. Is this a wait inside the office or in my car?
Ainsley Bone | Oct 6, 2020
Shavonne McCormick | Oct 6, 2020
You will be waiting outside until a seat inside is available but once your in you got to have a mask on at all times.
you can transfer a plate to another person
Yordan Barrameda Santander | Oct 6, 2020
Jeffrey Prosser | Oct 6, 2020
No
Can you pay a traffic ticket at tax collectors office?
Mike Pittman | Oct 6, 2020
karla Perryman | Oct 6, 2020
Can I get my tag on line
what hours do you do eye tests
greta schreuders | Oct 6, 2020
Duval County Tax Collector - Neptune Branch | Oct 6, 2020
Thanks so much!!! Was able to have everything needed when I showed up! Got it all done in one go and didn't have to wait(forever) leave to get ANOTHER thing needed...so thanks so much!!!
How do I make an appointment for my husband and me to change our Georgia driver's licenses for Florida ones, and change our Georgia auto license for a Florida one.
Ann Crossley | Oct 7, 2019
Admin Dctc | Oct 7, 2019
Hello! Visit duvaltaxcollect.net and choose new resident appointment and you will be able to handle it all under one appointment. Thank you! DCTC
Can I get my driving record at this location?
Barbara Kawchak | Oct 7, 2019
Duval County Tax Collector - Neptune Branch | Oct 7, 2019
Hello! Yes, you can! Thank you. DCTC
Is it possible to exchange my current Blue handicapped placard with a handicapped license tag?
Michael Backer | Oct 7, 2019
Duval County Tax Collector - Neptune Branch | Oct 7, 2019
Hello! If you have a valid blue parking placard you are able to visit our office and purchase a handicap license plate. You are able to utilize both. Thank you! DCTC
Duval County Tax Collector - Neptune Branch | Oct 7, 2019
Good afternoon, If your title is electronic it will cost $10 but if you have lost it and need a duplicate the cost is $85.75 to walk out with the title in your hand the same day.
Thank you - DCTC
I need to have my Vehicle registrations show my new property address here in Jacksonville. Can I update and order those online, or do I have to physically come into the DMV office?
Mike Mayer | Oct 7, 2019
nisveta musanovic | Oct 7, 2019
I would suggest you to go the the DMV it's faster and I am not sure that you can do it online
I found a driver's license on the sidewalk in Neptune Beach town center. Mailed it to driver at address on license and it was returned by post office "unable to forward." Should I send it to DMV or destroy it?
Jeanne Castro | Oct 7, 2019
Duval County Tax Collector - Neptune Branch | Oct 7, 2019
Hello! Please send it to any DMV or drop it off at any office at the greeter station. Thank you! DCTC
Where do you file for homestead exemption ?
And when is the cutoff for next year?
Thankyou
jeff strecker | Oct 7, 2019
Duval County Tax Collector - Neptune Branch | Oct 7, 2019
You file for Homestead Exemption with the Property Appraisers Office located in the Yates Building at 231 E Forsyth Street, Second Floor, Jacksonville, FL 32202. The deadline to file homestead is March 1 and they accept late filing through September.
I have a business purpose only license that expires Dec 19th....can I get a regular license back at your location and how much will it cost?
Lawrence Jacobs | Oct 7, 2019
Duval County Tax Collector - Neptune Branch | Oct 7, 2019
Hello! You will need to call 630-1916 and ask for the Business Tax Department. Thank you! DCTC
How much would I cost to register a motorcycle with no active registration? The registration I currently have is non ridable.
Jourdon Powell | Oct 7, 2019
Sara Lee Bartlett | Oct 7, 2019
IDK call the DMV
Do I need appt? I lost my drivers license and need asap
Colleen | Oct 7, 2019
Brian Doran | Oct 7, 2019
No, an appointment is not required.
How do you make an appointment to renew my license and renew my disabled parking permit?
Duval County Tax Collector - Neptune Branch | Oct 7, 2018
Hello! All of our offices except for the Ed Ball location process DL Transactions. Please see our website at duvaltaxcollect.net for appointment availability or call 630-1916. Thank you!
How do we get a handicap sticker for 93 year old mom
Robin Adamowich | Oct 7, 2018
Misty Williams | Oct 7, 2018
You have to get paperwork from them to take to your doctor and have them fill it out and bring it back to them to give you a handicap placard.
Is this the office to come to to renew drivers license if you live in jax beach. thanks
Aine Healy-richardson | Oct 7, 2018
Brandi Jones | Oct 7, 2018
Yes
MY MOTHER PASSED AWAY SHE WANTED ME TO HAVE HER VEHICLE MY SISTER IS THE REPRESENTATIVE FOR PROBATE. ATTORNEY SAID SHE AND I CAN GO TO DMV AND HAVE VEHICLE TRANSFERRED TO ME. WHAT DOCUMENTS ARE REQUIRED AND OTHER INFO.?
shelly fleming | Oct 7, 2018
Misty Williams | Oct 7, 2018
Death certificate. Thry have a paper that you sign and it gets put in your name. You have to get a new tag though.
Does this location have the drivers manual books on hand?
Quyelle Brand | Oct 7, 2018
Misty Williams | Oct 7, 2018
Yes they do
Do they process passports here?
Stephen Davis | Oct 7, 2018
Brandon L | Oct 7, 2018
No, have to go to Clerk of Courts in the same strip mall.
Can I make an appointment
leroy Owen | Oct 7, 2018
Misty Williams | Oct 7, 2018
No.. It is first come first served...
Can someone pay their electric bill at the d,m,v by check, credit card etc,
Timothy Stewart | Oct 7, 2017
Duval County Tax Collector - Neptune Branch | Oct 7, 2018
Yes, you can pay with check, cash or debit card. No credit cards for JEA. Debit charges $2.00 fee for every $500.00.